Quality Manager I - Manufacturing

Imagine: A Career with Purpose and Possibility

Picture this: You are part of a global team of problem-solvers whose innovations in materials science can make life better. Every day, you help turn ideas into impact using science, technology, and creativity to tackle real-world challenges. You’re part of a company whose work helps improve patient outcomes in healthcare and protects essential consumer goods that people around the world rely on every day.

At TekniPlex, you’ll join more than 8,000 colleagues across 12 countries, all united by one purpose: creating safer, smarter solutions that touch daily life. Through our two divisions, TekniPlex Healthcare and TekniPlex Consumer Products, you’ll help shape industries that matter: healthcare, pharmaceutical, food & beverage, beauty, and personal care.

Here, your ideas count and your work matters. You’ll be encouraged to think boldly, collaborate across cultures, and keep growing every step of the way. You will help protect the integrity of essential products, support patient safety and comfort, and contribute to innovations that make everyday life better, all while building a career that makes an impact.

Because at TekniPlex, you don’t just deliver products – you help shape what’s next.

What will you do?

Lead division product quality and compliance programs. Define and manage methods of measuring product quality. Improve process quality using data collected from the operations and direct problem-solving initiatives. Develop and lead Six Sigma continuous improvement programs.  Plans, directs, and coordinates quality activities to ensure that goals or objectives of product performance are accomplished by performing the following duties personally, through subordinates or a designee.  

• Develop and maintain a quality management system including quality manuals and auditing of practices. Lead validation processes using statistical sampling plans to develop process stability characteristics.  Implement design of experiments to test processes for improvements and establish process centerlines.
• Direct establishment of standards, procedures and integrate program plans for achieving and maintaining the required level of product quality, reliability, and functional validity, including supplier programs and audits ensuring consistent quality of critical incoming production supplies and materials.
• Provide in-process and final product specifications for compatibility to meet or exceed customer expectations.
• Lead interface of operations, sales and customers to acquire information and resolve issues.
• Manage the quality performance measurement systems to promote and implement continuous quality improvements. Ensure establishment of test protocols. Define specifications and calibration methods of test equipment. Implement and maintain a Six Sigma program. Facilitate continuous improvement initiatives and monitor process capabilities.  
• Provide personnel training on quality assurance topics in order to improve employee knowledge base throughout the division.
• Utilize Cost of Quality Report to establish measurable criteria and maintain cost reduction as a principle business objective and a measure of effectiveness for the overall management of quality.
• Maintain a personnel structure and staffing level to accomplish the Quality mission in an effective and efficient manner.  Interview and recommend applicants for hire as Quality employees.
• Implement methods, tools and procedures to test, record and assess quality.  Train personnel in the applications, in order to maintain operational quality standards and specifications. 
• Plan and coordinate work, trains, motivate, monitor and evaluate performance of quality employees; ensuring their ability to safely operate testing equipment; coach, record, and discipline as necessary. 
• Responsible for budgets and business planning for department and responsible for establishing and meeting department goals and objectives.
• Track, analyze, and lead initiatives for quality and customer complaint issues within the division including supplier issues and internal non-conformances.  Maintain continuous communication with all plants and disciplines to assure production and customer service support needs are addressed in a timely manner.
• Provide quality evaluations of new product performance for market surveys, competitor product evaluation, etc., for product marketing.
• Manage ISO, AIB, SQF, HACCP programs, and other customer required programs and or manuals including; maintenance of records for all quality checks, testing and regulatory compliance. Prepare for and assist with external customer and other regulatory audits and perform internal audits to drive continuous improvements.

SUPERVISORY RESPONSIBILITIES

Directly supervises 5-10 employees throughout division. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

B.S./B.A. degree in Engineering, Quality, Manufacturing, Technical Discipline or ten (10) to fifteen (15) years demonstrated experience in Quality Management. Thorough technical understanding of quality measurement techniques and associated equipment. Has command of proper Six Sigma methodology.  Computer skills required for data analysis, multiple graphs, reports and charts.  Good interpersonal, organizational and communication skills. 

CERTIFICATES, LICENSES, REGISTRATIONS

SQFI and HACCP Certification, CPR and first-aid Certified, optional ISO, Certified Quality Manager, Auditor, Engineer, Technician or Six Sigma Black Belt

LANGUAGE SKILLS

Ability to read, analyze, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, employees, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to define problems collects data, establish facts, and draw valid conclusions.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; or smell.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions.  The noise level in the work environment is usually moderate.

Pay range for this role: $81,300 - $111,700

TekniPlex provides a comprehensive and flexible benefits program that you can customize to fit your personal needs. Our programs offer you and your family health care coverage and financial security. You can take advantage of life insurance, disability coverage and voluntary benefits for extra financial protection and peace of mind. Plus, our work-life benefits provide support and assistance whenever you need it.

Some of your benefits are paid in full by TekniPlex and some costs are shared between you and TekniPlex. Other benefits are made available to you at reasonable group rates.

• Medical Coverage
• Prescription Drug Coverage
• Telemedicine
• Dental Coverage
• Vision Coverage
• Employee Assistance Program
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Basic Term Life/AD&D Insurance
• Voluntary Life/AD&D Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD
• Voluntary Buy-Up LTD
• Hospital Indemnity
• Accident Insurance
• Critical Illness
• 401(k) Retirement Savings Plan
• Daily Pay
• Business Travel Insurance
• Legal Plan
• Identity Protection

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.