KONE is a global leader in the elevator and escalator industry: our job is to make the world’s cities better places to live. At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.
We are now looking for a proactive and energetic Quality Manager
(for fixed-term maternity leave, ~1 year)
to work with KONE Elevators Machines & Drives tribe starting in June 2025.
Great quality equals happy customers to us. We believe that quality is a competitive advantage for our us. We believe that quality is everyone’s responsibility as it affects KONE brand holistically. We acknowledge that we need to be lean and agile to stay two steps ahead through our customer journey. Quality needs to be built into our daily work and we need to make a shift from reactive to preventive mode. This is done by incorporating quality into our daily processes and by facilitating customer centric continuous improvement.
At KONE we have a matrix organization. Your organizational ‘homebase’ will be KONE Supply Chain, but the daily work takes place in KONE Technology and Innovation Unit (KTI) where KONE Machines & Drives tribe is.
KONE Supply Chain function is responsible for a resilient, industry-leading supply chain network, which helps us meet and exceed our customers’ expectations. We are working towards a locally accountable, globally harmonized operating model for our supply chain operations. We work in an agile manner, navigating constantly changing market needs together with our customers and partners. KONE Supply Chain also drives the Safety, Quality, Environment and Sustainability work across KONE.
KONE Technology and Innovation Unit (KTI) is where the magic happens at KONE. It's where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. KONE KTI brings together top talent from different disciplines into an industry-leading product and technology organization. We thrive in solving complex customer challenges, connecting legacy with the latest technologies across systems, hardware and software engineering. Agile ways of working mean that we are better able to meet our customers’ rapidly evolving needs for speed and innovation, in a global environment.
In your role you will be presenting global Quality & Safety in your Tribe leadership team. You will also represent end-to-end quality in Tribe steerings that grant milestones to new products and to changes regarding existing products. You will report to Head of Safety & Quality, KTI & Engineering Excellence. You will be working closely with other Tribe Quality Managers. You will have colleagues in Finland, Italy, India, China and America.
In order to be successful in this role, you need to have background from mechanical or electrical engineering. Proactivity and cross functional collaboration skills are the key to success in this role; it is essential to have good soft skills to be able to influence the work of versatile teams and conflicting priorities. Practical hands-on experience on how to support teams is needed to build quality into daily work. Experience in lean & agile development is a plus.
Responsibilities and Key Activities:
- Promote a proactive quality culture and represent the voice of the customer.
- Driving the execution of Quality OKRs (Objectives and Key Results) in Machines & Drives tribe
- Ensure alignment with KONE and customer quality requirements
- Analyze customer and field feedback to identify and drive improvement initiatives
- Lead quality improvement projects across functions (engineering, production, sourcing, etc.).
- Monitor and support corrective and preventive actions; drive reduction of quality-related costs.
- Oversee quality reporting (e.g., RUSH) and audits to ensure compliance and improvement.
- Contribute to the development and implementation of the Quality Management System (QMS).
- Support and participate in Continuous Improvement Teams locally and globally.
- Promote quality competence development through training and coaching.
Requirements for the Role:
- M.Sc. or B.Sc. degree in Mechanical / Electrical Engineering or related technical field.
- Previous experience in quality management in a technical or industrial environment.
- Solid knowledge of electro-mechanical systems and quality assurance across the full lifecycle.
- Hands-on experience in problem-solving tools and quality improvement methodologies.
- Dynamic, open-minded personality with a proactive approach to improvement.
- Strong interpersonal and communication skills; a trusted partner across functions
- Fluent English required.
- Knowledge of Lean Six Sigma and LSS Green or Black Belt
- Readiness to travel when required.
The position is located in Hyvinkää, Finland. We are working in hybrid mode. The preferred start date is June 2025.
Want to #joinourflow?
If you're interested in this challenging and rewarding opportunity, please submit your resume and cover letter highlighting your relevant experience by latest Friday 9.5.2025. We will start interviewing candidates immeadetly after that.
For additional information, please contact Maiju Niinivirta, Head of Safety & Quality, KTI & Engineering Excellence, via email at [email protected].
#LI-Hybrid
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
