Essential Functions
- ISO 9001 & Quality System Leadership
- Maintain and continuously improve the ISO 9001:2015 Quality Management System
- Update and control the Quality Manual, procedures, work instructions, and ISO-required forms
- Manage document control and records management for the QMS
- Plan, organize, and lead internal audits, third-party surveillance audits, and recertification audits
- Act as the Management Representative for external ISO audits
- PPAP, Inspection & Customer Requirements
- Prepare and submit PPAP documentation (Levels 1–4) as required by customers
- Provide dimensional inspection results and First Article Inspection (FAI) documentation
- Ensure ERP controls (P21) prevent shipment prior to required approvals
- Issue Certificates of Conformance (CofC) as requested
- Compliance & Regulatory Documentation
- Manage and maintain compliance documentation including:
- REACH, RoHS, Proposition 65
- Conflict Minerals (CMRT)
- TSCA, EU Waste Directive, and related regulations
- Ensure compliance documents are updated promptly as new revisions are released
- Compile and manage CMRT data representing at least 75% of supplier spend
- Non-Conformance & Continuous Improvement
- Lead material non-conformance, RMA, and customer complaint investigations
- Drive root cause analysis and corrective actions using structured methodologies (8D, 5-Why, etc.)
- Reduce repeat non-conformances through data-driven improvements
- Develop and maintain quality metrics, dashboards, scorecards, and trend analyses
- Leadership & Team Development
- Lead, coach, and conduct performance reviews for assigned quality team members
- Participate in hiring and termination decisions for quality technicians
- Collaborate across departments to strengthen quality culture and accountability
Experience, Education and Skills
- Education / Experience:
- Bachelor’s or associate degree (Preferably Quality or Engineering related) or equivalent experience/training required.
- AAS in mechanical/Quality field or Quality Certification i.e., ASQ preferred.
- Experience or knowledge of in First article Inspection (FAI) and Production Approval Process (PPAP)
- Minimum 5 years of Product Returns/Quality Assurance experience required
- Licenses/Certificates:
- Formal ISO Internal Auditor training required.
- Skills:
- Experience ISO 9001:2015 (Current Standard) a must
- Experience of 3rd party audit inspections
- Experience or knowledge of First Article Inspection (FAI) and Production Approval Process (PPAP) a must
- Clear understanding of correction action processes; 8-D, 5-why, etc.
- Read schematics/diagrams/blueprints
- Knowledge of inspection tools and techniques.
- Good mechanical aptitude a must
- Strong interpersonal and both written and verbal communication skills
- Motivated self-starter with the ability to organize, prioritize, and schedule work assignments is required.
- Sound judgment and decision-making ability
- Logical problem-solving and analytical ability
- Team player who works productively with wide range of people
- Ongoing willingness to continue educational learning/training
- Physical Demands:
- Lifting up to 50 lbs., bending, assembly, installation & troubleshooting efforts of fluid power systems
Why This Role?
- High-visibility ownership of the Quality Management System
- Direct influence on compliance, customer satisfaction, and continuous improvement
- Leadership opportunity in a hands-on, technically driven environment
- A role where quality is viewed as a strategic advantage—not a checkbox
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What We Do
SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives
