Quality Management System Supervisor

Posted 4 Days Ago
Be an Early Applicant
Reading, PA, USA
In-Office
Senior level
Hardware • Other
The Role
Supervise and maintain the ETQ Quality Management System, including document control, workflows, calibration records, audits, corrective actions, reporting, and performance dashboards. Coordinate with quality and business leaders to support compliance with standards, customer requirements, and regulations. Track audit findings, complaints, supplier issues, and quality metrics; provide system training; prepare weekly performance reports; and support continuous improvement initiatives in a manufacturing environment.
Summary Generated by Built In

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. 


Position Title: Quality Management System Supervisor


Job Description Summary:

The Quality Management Systems (QMS) Supervisor is responsible for supporting and maintaining the organization's ETQ Quality Management System (QMS), ensuring the effective management of quality and process documentation, reporting metrics, workflows, calibration records, audit activities, corrective action requests (CARs), and QMS performance dashboards. This role coordinates with quality and business leaders to ensure compliance with applicable standards, customer requirements, and regulatory expectations. Responsibilities include maintaining document control processes, ensuring controlled documents are current and properly managed through creation, revision, approval, and retention, as well as supporting audits, certifications, and the timely closure of audit findings and corrective actions.

The QMS Coordinator is also responsible for updating and maintaining audit records, tracking and facilitating corrective action requests, providing ETQ system training as needed, and ensuring quality-related data such as audit results, customer complaints, supplier issues, calibration records, and process performance metrics are accurately captured and analyzed within the ETQ platform. This position prepares and delivers weekly QMS performance reports aligned with established metrics and supports continuous improvement initiatives by promoting effective system utilization and quality management practices across the organization.
Requirements:

    • High School Diploma required.
    • Bachelor’s degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or related technical field, preferred.
    • 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines.
    • Experience managing quality systems within a manufacturing environment Certifications (Preferred)
    • ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA)
    • ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
    • Lead Auditor certification (ISO 9001 and/or AS9100)

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

Skills Required

  • High School Diploma
  • Bachelor's degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or a related technical field
  • 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines
  • Experience managing quality systems within a manufacturing environment
  • ASQ Certified Quality Engineer (CQE)
  • ASQ Certified Quality Auditor (CQA)
  • ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Lead Auditor certification for ISO 9001 and/or AS9100

Carpenter Technology Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carpenter Technology Corporation and has not been reviewed or approved by Carpenter Technology Corporation.

  • Retirement Support — 401(k) provisions include a company contribution plus matching, with immediate vesting documented in plan materials. This arrangement stands out as a strong element of the total package.
  • Healthcare Strength — Medical, dental, prescription coverage, virtual care, and an Employee Assistance Program create a comprehensive health offering. Life and disability insurance further strengthen protection.
  • Wellbeing & Lifestyle Benefits — Wellness initiatives include tobacco‑free premium reductions, flu shots, health fairs, and gym memberships. Education assistance and tuition reimbursement up to an annual cap support longer‑term development.

Carpenter Technology Corporation Insights

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The Company
HQ: Philadelphia, PA
2,112 Employees

What We Do

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, powder metals, stainless steels, alloy steels, and tool steels. Carpenter’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other sectors. Building on its history of innovation, Carpenter’s superalloy and titanium powder technologies support a range of next-generation products and manufacturing techniques, including additive manufacturing or 3D printing.

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