Quality Management Representative

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Job Description

• Ensuring Compliance and Certification Maintenance: The individual will be responsible for managing and maintaining compliance with a wide range of standards and certifications such as ISO 9001, FSSC 22000 V6.0, ISCC, RSPO, Halal, Kosher, CPPOB, and others. This is essential for ensuring the company's operations meet international quality and safety standards, which is crucial for market access and customer trust.
• Strategic Coordination and Risk Management: By coordinating with the plant manager and all department managers to review relevant internal and external issues, this role plays a vital part in aligning the company’s strategic direction. Additionally, analyzing risks and opportunities associated with these issues ensures proactive management and mitigation of potential disruptions.
• Performance Monitoring and Improvement: This role is pivotal in setting and monitoring management system objectives (quality and food safety), which directly impacts the company’s continuous improvement efforts. Coordinating and verifying corrective actions further ensures that any issues are promptly addressed and resolved, maintaining high standards of operation.
• Audit and Review Management: Establishing and overseeing internal and external audit programs is crucial for maintaining certification and compliance. Ensuring successful external audits not only secures certification but also boosts the company’s reputation. Additionally, managing the review of all management systems ensures ongoing alignment with regulatory and customer requirements.
• Legal and Customer Requirement Compliance: The role ensures the company’s adherence to laws and customer requirements related to management systems. This compliance is fundamental to avoiding legal penalties and meeting customer expectations, which is essential for business continuity and reputation.
• Customer Satisfaction and Recall Management: By conducting customer satisfaction surveys and coordinating follow-up actions, this role helps improve customer relationships and service quality. Furthermore, coordinating recall simulations ensures the company is prepared for potential product recalls, minimizing risk to consumers and the company.
• Representation and Documentation Control: Serving as the top management representative during external audits by certification bodies, government agencies, and customers ensures the company’s interests are effectively communicated and defended. Additionally, controlling documentation ensures that all management system information is well-documented, implemented, and maintained consistently, supporting operational efficiency and compliance.
• Implementation of Global Projects: Implementing the Quality Management System (QMS) and Laboratory Information Management System (LIMS) as part of the global Quality 4.0 (Q4.0) project enhancing operational effectiveness and competitive advantage.

Qualifications

• Education : Bachelor degree
• Exp : Min. 1 Year exp.

Hard Skills:

1. Knowledge of Standards and Certifications:

   • ISO 9001
   • FSSC 22000 V6.0
   • ISCC
   • RSPO
   • Halal and Kosher
   • CPPOB

2. Audit Management:

   • Internal and External Audits
   • Audit Program Development
   • Audit Execution and Follow-Up

3. Risk and Opportunity Analysis:

   • Risk Assessment Techniques
   • Opportunity Identification
   • Strategic Planning

4. Performance Monitoring and Improvement:

   • Quality Management Systems (QMS)
   • Food Safety Management Systems
   • Corrective Action and Preventive Action (CAPA)

5. Regulatory and Customer Compliance:

   • Understanding of Relevant Laws and Regulations
   • Customer Requirement Management

6. Project Management:

   • Implementation of Quality 4.0 (Q4.0) Projects
   • Laboratory Information Management Systems (LIMS)

Soft Skills:

1. Leadership:

   • Ability to Lead Cross-Functional Teams
   • Decision-Making

2. Communication:

   • Effective Verbal and Written Communication
   • Ability to Represent Top Management

3. Coordination and Collaboration:

   • Working with Plant Managers and Department Heads
   • Interdepartmental Coordination

4. Attention to Detail:

   • Thoroughness in Documentation Control
   • Precision in Compliance and Audit Processes

5. Problem-Solving:

   • Identifying and Addressing Issues Proactively
   • Developing and Implementing Effective Solutions

6. Analytical Thinking:

   • Analyzing Internal and External Issues
   • Data-Driven Decision Making

7. Customer Focus:

   • Conducting and Acting on Customer Satisfaction Surveys
   • Managing Customer Relations and Expectations

8. Adaptability:

   • Managing Multiple Certifications and Standards
   • Adjusting to Regulatory Changes and New Requirements

Additional Information

Placement Balikpapan, Kalimantan Timur

Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• Competitive salary and benefits​​​​​​
• Social and health insurance
• Access to Training and Development