Job Description:
- Support the tracking and organization of customer feedback through Net Promoter Score (NPS) data.
- Compile and maintain internal trackers for NPS data from both trial and active users.
- Coordinate with cross-functional teams to ensure accurate and timely data collection.
- Organize and process feedback to produce reports that are clear, trackable, and ready for presentation.
- Monitor and follow up on documentation compliance to maintain data accuracy.
Qualifications:
- Final-year student or recent graduate from any major (preferably in Business, Statistics, Industrial Engineering, or related fields).
- Proficient in Google Sheets, including formulas such as SUMIFS, QUERY, ARRAYFORMULA, VLOOKUP, IMPORTRANGE, and pivot tables.
- Experienced in building and maintaining dashboards and trackers for operational data.
- Strong analytical skills, attention to detail and accuracy in compiling and verifying data
- Able to create clear and structured data presentations for internal stakeholders
Top Skills
What We Do
In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation.
We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year.
We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience.
Check out our website and come experience our brands for yourself!
