Quality Lead

Reposted 4 Days Ago
Be an Early Applicant
Bolingbrook, IL, USA
In-Office
22-22 Hourly
Entry level
Logistics
The Role
The Quality Lead oversees finished goods quality, ensuring compliance with customer specifications, conducting audits, and managing the Quality Management System (QMS).
Summary Generated by Built In

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ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

The Quality Lead ensures that all finished goods produced meet customer specifications and requirements by effectively training Quality Team members and leading their work, as well as enforcing compliance with GMPs and internal SOPs. This position is responsible for participating in audits to ensure customer conformance to specifications and that expectations are met. The Quality Supervisor will provide coverage in the absence of the Quality Lead to ensure adequate resources are available to achieve food safety and food quality objectives and support the development, implementation, maintenance and on-going improvement of the Food Safety and Quality Systems.

Essential Functions: 

1. Represent the Quality Department in a positive and consistent manner

2. Thoroughly understand and able to serve as a backup to perform regular quality audits on production lines

3. Complete required documentation correctly and accurately

4. Follow, train, and enforce company processes and procedures

5. Assist in managing the site’s Quality Management System (QMS). This includes uploading training documents, reviewing procedures/forms, etc.

6. Participate and/or facilitate internal/external audits

7. Perform internal audit (Quality / Safety / Sanitation / Efficiency / etc.)

8. Responsible for verification of all production records (PTS) cross shift

9. Responsible for managing Production and Quality paperwork filing.

10. Serve as a back up for Printing code date labels and other labels.

11. Verify-Release IRC/tear pads as necessary

12. Serve as backup for incoming corrugate inspections. Release inspected corrugate in WMS.

13. Assist with investigations to determine possible reason for variances

14. Able to respond to quality related issues as they arise at the site. Able to communicate and escalate the situation as necessary.

15. Document NCRs in QMS and assist with root cause analysis for completion

16. Prepare samples to customers as necessary

17. Participate in Pre-Production Meetings (PPMs) and First Production Approvals (FPAs)

18. Perform tasks to verify a site’s critical control points (i.e. temperature verification tasks, daily thermometer verifications, etc.)

19. Communicate Menasha hold request to the customer as necessary.

20. Respond to customer hold requests as necessary.

21. Coordinate Special Service Request (SSR) process. This includes authoring protocols and reviewing paperwork

22. Coordinate Rework process. This includes authoring protocols and reviewing paperwork

23. Properly complete departmental documentation and data such as logs

24. Serve as a member of the site’s Recall, Self Improvement Program (SIP) and HACCP teams as necessary.

25. Perform all computer functions as they pertain to this job

26. Perform other duties as assigned by management/supervisors


Education/Certification

High school diploma or equivalent


Additional Knowledge, Skills, and Abilities

1. Safety sensitive position – ability to work in a constant state of alertness and a safe manner

2. Ability to work overtime and weekends as required based upon the needs of the business

3. Ability to effectively work in teams

4. Ability to work in a production-based environment with moving equipment and people

5. Ability to interact and communicate effectively with a wide variety of roles

6. Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives

7. Ability to add, subtract, multiply, and divide in all units of measure

8. Ability to work under tight deadlines and handle multiple and/or complex/highly detailed tasks

9. Must be detail-oriented and pay close attention to accuracy

10. Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions (both verbal and written)

11. Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means

12. Ability to deal with problems involving several concrete variables in standardized situations

13. Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats

14. Ability to independently, or with minimum supervision, write routine reports, correspondence and prepare various levels of documents and reports

15. Ability to establish and maintain very effective relationships with those contacted in the course of work

16. Ability to read and write using the English language

17. Ability to work in a refrigerated and freezer environment


The expected hourly rate for this position is $21.50/hr. This role is eligible for an annual incentive plan and for a full benefits package including medical, dental, vision insurance, basic term life, AD&D, short and long term disability, 401(k) retirement savings plan, PTO, and paid holidays.


Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Skills Required

  • High school diploma or equivalent

Menasha Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Menasha Corporation and has not been reviewed or approved by Menasha Corporation.

  • Retirement Support The package includes a 401(k) with employer matching after an eligibility period, and some locations also offer profit sharing and pension options. These elements indicate meaningful long‑term savings support.
  • Healthcare Strength Coverage spans medical, dental, vision, prescription drugs, disability, life, and accidental death and dismemberment. Wellness features such as health coaching, risk assessments, and health-related reimbursements further bolster the offering.
  • Leave & Time Off Breadth Paid time off and paid holidays are included and described as fair to above average. Employees are encouraged to use their allotment, with specifics varying by position and tenure.

Menasha Corporation Insights

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The Company
HQ: Neenah, WI
4,861 Employees
Year Founded: 1849

What We Do

Menasha has built a culture over more than 170 years of family ownership that values a commitment to superior customer satisfaction and a welcoming work environment where employees collaborate, innovate, thrive, support their communities, and build long, meaningful careers. The success of Menasha Corporation hinges on the talent and hard work of its employees. As our company grows, it is essential that we hire the best and brightest employees to join our workforce. Whether you are interested in customer service, sales, marketing, human resources, manufacturing, information technology, finance, accounting or other career paths, we invite you to take a look at opportunities at Menasha Corporation and its businesses: Menasha Packaging and ORBIS Corporation. For more information about working at Menasha Corporation, visit our careers site at http://careers.menasha.socialsourcingnetwork.com/.

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