shijo
KRG Technologies, Inc.,
shijo(at)krgtech.com
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 203
Job DescriptionQuality Lead
Location: Scottsdale, AZ
Duration: till end-Sep with very high probability of extensions.
Please see the JD for the Quality Team Lead below.
As a Lead, you will be responsible for assisting Quality supervisor in managing team of contingent resources. Managing their daily goals, actuals, creating production reports, helping quality supervisor with other day to day tasks and executing all quality controls flawless.. As a Lead, your responsibilities will include: - Managing the performance of contingent staff. - Monitoring the production and quality of processed claims to ensure all CMS and Contractual standards are met. - Managing inventory by assigning work, setting up daily goals for quality coordinators. - Help supervisor in creating error report, pareto charts and working with processing team to provide feedback for coaching opportunities. - Tracking individual performance based on claims reviewed and errors missed for contingent resources. - Providing feedback to contingent staff. - Resolving daily impediments to make sure flawless execution of quality control process. - Responsible for 25% of time to do actual quality control execution work for high risk clients. - Overseeing any department issues and working with internal partners to track the resolution of any issues.
*Required Qualifications
- 3+ years of experience in the health care industry - 1+ years of experience in quality control and claims audit - 1+ years of Supervisory experience - 1+ years of experience working with Excel, Word, and PowerPoint - 1+ years in a role requiring an understanding of Human Resource policies
*Preferred Qualifications
- 1+ years previous experience in pharmacy and/or medical claims processing - Experience with Med D regulations - Ability to run a high volume production team with an emphasis on quality output excellent verbal and written communication skills - Ability to interact with internal partners and clients in a professional manner - Ability to make sound operational decisions in a fast-paced, high stress environment
Qualifications
Quality Lead
Location: Scottsdale, AZ
Duration: till end-Sep with very high probability of extensions.
Please see the JD for the Quality Team Lead below.
As a Lead, you will be responsible for assisting Quality supervisor in managing team of contingent resources. Managing their daily goals, actuals, creating production reports, helping quality supervisor with other day to day tasks and executing all quality controls flawless.. As a Lead, your responsibilities will include: - Managing the performance of contingent staff. - Monitoring the production and quality of processed claims to ensure all CMS and Contractual standards are met. - Managing inventory by assigning work, setting up daily goals for quality coordinators. - Help supervisor in creating error report, pareto charts and working with processing team to provide feedback for coaching opportunities. - Tracking individual performance based on claims reviewed and errors missed for contingent resources. - Providing feedback to contingent staff. - Resolving daily impediments to make sure flawless execution of quality control process. - Responsible for 25% of time to do actual quality control execution work for high risk clients. - Overseeing any department issues and working with internal partners to track the resolution of any issues.
*Required Qualifications
- 3+ years of experience in the health care industry - 1+ years of experience in quality control and claims audit - 1+ years of Supervisory experience - 1+ years of experience working with Excel, Word, and PowerPoint - 1+ years in a role requiring an understanding of Human Resource policies
*Preferred Qualifications
- 1+ years previous experience in pharmacy and/or medical claims processing - Experience with Med D regulations - Ability to run a high volume production team with an emphasis on quality output excellent verbal and written communication skills - Ability to interact with internal partners and clients in a professional manner - Ability to make sound operational decisions in a fast-paced, high stress environment
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 3+ years of experience in the health care industry
- 1+ years of experience in quality control and claims audit
- 1+ years of Supervisory experience
- 1+ years of experience working with Excel, Word, and PowerPoint
- 1+ years in a role requiring an understanding of Human Resource policies
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.









