Quality Lead Software & System Design

Posted 19 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
89K-114K Annually
Expert/Leader
Fintech • Information Technology • Logistics
The Role
Lead and coordinate quality activities across software and system design disciplines. Implement and standardize processes, drive corrective actions and root-cause analysis, monitor trends, ensure customer quality expectations, and support discipline transformation and training to meet quality commitments.
Summary Generated by Built In

Location:

Toronto, Ontario, Canada

Job ID:

R1012590

Date Posted:

2026-07-07

Company Name:

Hitachi Rail Canada Inc.

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:
           Engineering Quality Lead
           Industry & Supply Chain Quality Lead
           Services Quality Lead

Key Accountabilities

  • Support the Discipline Process Owner(s) to ensure that processes and procedures are
    implemented in a uniform  manner, that tools are reliable and that employees are trained to the required level of competence:

  • Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it
    is able to meet its  Quality commitments, and provides problem-solving support where necessary

  • Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to  verify discipline-specific processes and integrate them into bids, projects and products

  • Collects and consolidates any questions raised about the profession by Quality Assurance
    Managers and  Customers, and addresses these issues in a transverse manner.

  • Be responsible to ensure that the discipline transformation plan addresses key Quality issues,
    and that it effectively  delivers the expected results.

  • Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the  organisation (consolidated view), correlation with other sources of information.

  • Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and  issues an alert in the event of any discrepancy,  Analyses the root causes and makes sure that corrective measures are included in performance
    plans, Capitalizes on feedback from the teams concerned.

  • Be responsible to ensure that the Customer’s concerns and expectations are understood and
    effectively managed

Key Requirements

  • 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry

  • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure

  • Investigation and reporting

  • +5 years of experience as a Quality Assurance Manager (QAM)

  • B.S Software/Electrical/Mechanical Engineering or equivalent •

  • Process Improvement Training or background (Six Sigma, DMAIC, ...)

  • Good Working Knowledge of:

  • CENELEC standards

  • Quality Management Systems

  • Project Lifecycle and Deployment

  • Product Lifecycle

  • ISO9001, ISO 27001

Preferred Qualifications

  • Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001,

  • Communication & Training Skill

Base Salary : $89,114 – $114,430

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

  • Health, Dental and Vision plans - 100% of premiums are company-paid

  • Retirement Savings Plan with a company match

  • Company paid holidays - 3 weeks of vacation

  • Company provided Life and accident Insurance,  LTD

  • Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Skills Required

  • 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry
  • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation and reporting
  • +5 years of experience as a Quality Assurance Manager (QAM)
  • B.S. Software/Electrical/Mechanical Engineering or equivalent
  • Process Improvement Training or background (Six Sigma, DMAIC)
  • Good working knowledge of CENELEC standards
  • Good working knowledge of Quality Management Systems
  • Good working knowledge of Project Lifecycle and Deployment
  • Good working knowledge of Product Lifecycle
  • Good working knowledge of ISO9001
  • Good working knowledge of ISO27001
  • Six Sigma Black or Green Belt
  • Lead Auditor Qualification in ISO 9001 and 27001
  • Communication and Training Skill
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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