Quality Investigator Approver

Posted 4 Hours Ago
Be an Early Applicant
Rocky Mount, NC, USA
In-Office
83K-138K Annually
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Investigate manufacturing and quality lab issues, examine deviations/OOS results, determine root causes, and propose corrective actions. Ensure regulatory-compliant reports, support projects, manage tasks independently, and occasionally mentor junior colleagues.
Summary Generated by Built In
Use Your Power for Purpose
Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is designed to be flexible, innovative, and customer-oriented. Whether your role involves development, maintenance, compliance, or analysis through research programs, your contribution is crucial and will have a direct impact on patients.
What You Will Achieve
In this role, you will:
  • Investigate quality issues within manufacturing and quality laboratories
  • Examine deviations, out-of-specification results, and atypical investigations
  • Identify root causes and suggest effective corrective action plans
  • Ensure all reports comply with regulatory requirements and company policies
  • Contribute to moderately complex projects, managing your own time to meet targets
  • Develop plans for short-term work activities within a collaborative team environment
  • Apply skills and discipline knowledge to contribute to work within the Work Team
  • Make decisions to resolve moderately complex problems in standard situations
  • Work under general supervision, following established procedures and general instructions
  • Periodically review work, and may review the work of other colleagues in a mentor role

Here Is What You Need (Minimum Requirements)
  • BA/BS with at least 2 years of experience or MBA/MS with any years of experience or associate's degree with at least 6 years of experience or high school diploma (or equivalent) with at least 8 years of relevant experience
  • Proven record of problem-solving and decision-making skills
  • Experience in the pharmaceutical industry
  • Strong background and knowledge in manufacturing, compliance, and technology investigations, processes, and systems
  • Ability to work both independently and collaboratively
  • Effective communication skills, both written and verbal
  • Computer literate with superior skills in managing Excel spreadsheets

Bonus Points If You Have (Preferred Requirements)
  • Master's degree
  • Experience with investigations, including conducting and writing investigations using methodology
  • Familiarity with regulatory requirements and quality standards
  • Strong analytical and critical thinking skills
  • Ability to manage multiple projects simultaneously
  • Experience with root cause analysis and corrective action plans
  • Excellent organizational skills
  • Ability to mentor and guide junior colleagues
  • Strong interpersonal skills and the ability to foster a collaborative team environment
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

PHYSICAL/MENTAL REQUIREMENTS
  • Specific area/grade gowning required.
  • Capable of residing in a controlled environment for more than three (3) hours.
  • Capable of standing for periods of more than one (1) hour.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Position shift: 8 am to 5 pm (flexible).
Most be able to support investigation process after hours as needed.
OTHER JOB DETAILS
Last Date to Apply for Job (Internal Candidates): July 28th, 2026
Last Date to Apply for Job (External Candidates): August 4th, 2026
The annual base salary for this position ranges from $82,700.00 to $137,900.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Quality Assurance and Control

Skills Required

  • BA/BS with ≥2 years experience OR MBA/MS (any years) OR Associate's with ≥6 years OR High School diploma with ≥8 years relevant experience
  • Proven problem-solving and decision-making skills
  • Experience in the pharmaceutical industry
  • Strong knowledge of manufacturing, compliance, and technology investigations, processes, and systems
  • Ability to work independently and collaboratively
  • Effective written and verbal communication skills
  • Computer literate with superior skills managing Excel spreadsheets
  • Ability to investigate deviations, OOS results, and atypical investigations and develop corrective action plans
  • Capability to reside in controlled gowning environment >3 hours and stand >1 hour
  • Willingness to support investigation process after hours as needed and work an 8am–5pm (flexible) shift
  • Permanent authorization to work in the United States; U.S. work visa sponsorship is not available
  • Experience mentoring or periodically reviewing colleagues' work (may be in a mentor role)
  • Experience conducting and writing investigations using formal methodology (preferred)
  • Familiarity with regulatory requirements and quality standards (preferred)
  • Experience with root cause analysis and corrective action plans (preferred)
  • Experience using common AI tools/generative technologies (e.g., ChatGPT, Microsoft Copilot) to support problem solving (preferred)

What the Team is Saying

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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