The Role
The Quality Enhancement Coordinator improves service quality by ensuring compliance with regulations, training staff, and maintaining facilities. They also inspect cleanliness and safety conditions and communicate with management.
Summary Generated by Built In
Job Title: Quality Enhancement Coordinator
Reports To: Area Director Location: Reno, NV
Posting Period: Until Filled Pay Range: $16.75 to $20.75
Post: Internal and External
Job purpose
The Quality Enhancement Coordinator is responsible for bridging any divide between the individual houses or Day Program Facilities and the core management team. The Quality Enhancement Coordinator is directly responsible for assisting the Area Director with improving the quality of life for the individuals we serve, improving morale of the staff in each house, bringing the program into state and local regulatory compliance, and ensures that the homes themselves are cared for and well maintained.
Duties and responsibilities
The Quality Enhancement Coordinator is responsible for, but not limited to, the following:
Qualifications
Must be able to pass a Criminal Background Check
Must be 21 years of age or older with a high school diploma or GED.
Capable of communicating well in both verbal and written form.
Demonstrate supervisory skills
Ability to prioritize work
Able to complete all assigned program documentation accurately and within the allotted time frames
Have good public relations skills in working with a variety of outside professionals and state employees
Must have reliable vehicle that has NV insurance and registration, valid NV driver’s license with no more than 2 minor moving violations.
Reports To: Area Director Location: Reno, NV
Posting Period: Until Filled Pay Range: $16.75 to $20.75
Post: Internal and External
Job purpose
The Quality Enhancement Coordinator is responsible for bridging any divide between the individual houses or Day Program Facilities and the core management team. The Quality Enhancement Coordinator is directly responsible for assisting the Area Director with improving the quality of life for the individuals we serve, improving morale of the staff in each house, bringing the program into state and local regulatory compliance, and ensures that the homes themselves are cared for and well maintained.
Duties and responsibilities
The Quality Enhancement Coordinator is responsible for, but not limited to, the following:
- Morning Checks/Inspections for cleanliness and safety as well as state and local regulatory compliance requirements.
- Development and training of habilitation plans
- Afternoon Quick Checks for staff training and safety preparedness.
- Dispersing Audit Forms and reporting those findings of both morning and afternoon checks/inspections to appropriate members of the management team over each house.
- Dispatching contractors and vendors to provide repair services as needed.
- Identifying and reporting to Area Director immediate safety concerns or any other issues identified within any of the properties.
- Daily communication with Residential Managers, Associate Directors, and Area Director.
- Grave Checks/inspections to assure that proper care and attention is being given to the individuals in our 24 hour care.
- Develop relationships with residential clients and staff as a means to improve the living and working environment.
- Any other duties needed and assigned by directed by the Area Director.
Qualifications
Must be able to pass a Criminal Background Check
Must be 21 years of age or older with a high school diploma or GED.
Capable of communicating well in both verbal and written form.
Demonstrate supervisory skills
Ability to prioritize work
Able to complete all assigned program documentation accurately and within the allotted time frames
Have good public relations skills in working with a variety of outside professionals and state employees
Must have reliable vehicle that has NV insurance and registration, valid NV driver’s license with no more than 2 minor moving violations.
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The Company
What We Do
Chrysalis Managed Service Provider (MSP) originated in response to a critical need for small to medium-size businesses nationwide to have access to enterprise-class, reliable and affordable IT services usually available only to large corporations. By customizing information technology for small to medium-size companies, Chrysalis MSP aims to exceed service expectations while streamlining computer efficiency.