Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
This role is based in Logan, UT, USA, within the Single Use Division of Thermo Fisher Scientific Inc.
Discover Impactful Work:
The Manager of Quality Engineering drives day-to-day activities within and is responsible for the resolution of issues with customers (internal and external) and suppliers that relate to quality. Providing the structure and tools necessary to assure consistency and ongoing improvement of products and services in addition to compliance with customer and regulatory requirements.
A Day in the Life:
- Lead a team of Quality Engineers responsible for investigating customer complaints & internal investigations, process validation program, and new product development projects
- Monitor product quality improvement to ensure execution of actions including any resulting customer communications/interactions.
- Establish & maintain quality metrics to measure progress against goals related to complaint execution, process validation, and new product development
- Execute & maintain risk assessments related to quality engineering processes
- Provide effective oversight of the execution of the Quality Plan, Risk Management activities and of all design related activities during the product/system lifecycles, including validation master plan
- Interact directly with customers and internal groups
- Optimally use continuous improvement skills and tools to prioritize and drive projects and improvements/standardization across the network to improve Quality service levels, reduce costs, and align with strategic objectives.
- Coach and support team members through their technical and professional development
- Communicate effectively both within immediate quality teams and across network and division leadership
- Help sites prepare for, and actively support, external audits (customer & regulatory) ensuring corrective/preventative actions are put in place to address identified non-conformances.
- Provide leadership to the quality function vital to ensure that strategic and annual quality planning is integrated into strategic and operating plans with broad-based interpersonal involvement.
- Ensures participation in New Product Development Process. Assures new product quality requirements are met before product launch.
Education:
- Minimum Education Required: Bachelor’s degree (or higher) in an engineering, science, operations or related field
Experience:
- 8+ years of professional experience in an Engineering, Quality or Operations related role
- 3+ years’ experience as people manager
- Experience related to continuous improvement/lean processes
- Experience with presenting complaints, risks, production, process controls, Corrective and Preventive Action (CAPA) and improvements
- Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems
- Working experience with cGMP requirements (21 CFR 820)
- Prior med device, ISO 13485, or single use experience preferred.
Knowledge, Skills, Abilities
- Ability to manage & implement changes with minimal supervision, onsite and remotely at global locations.
- Must be able to influence & negotiate with people & resolve issues.
- Ability to make rational, objective and appropriate decisions relating to company & department requirements.
- Ability to identify customer needs and issues.
- Communicate recommendation and decisions across the organization.
- Demonstrated knowledge of Quality Management System tools, continuous improvement methodologies, in-depth understanding of products and processes
- Proven ability to lead in a fast-paced technical environment, absorb technical information, review technical information and make technical decisions.
- Understanding of plastics- materials, properties, manufacturing processes, and product assembly.
- Strong communication and writing skills.
- Excellent communication and presentation skills. Proficient with Microsoft tools; Word, Excel, Power Point.
- Excellent interpersonal, organizational, and influencing skills
- Ability to analyze and process data, and draw the appropriate conclusions
Physical Requirements / Work Environment
Work may include occasional physical tasks such as lifting and extended periods of standing. The role necessitates strict alignment to safety guidelines in a dynamic and collaborative work setting.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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