Quality Engineering Manager-M6824

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.

What You'll Do

• Leadership & Team Management:
• Lead and mentor a team of quality engineers, promoting best practices in both manual and automated testing.
• Assign projects, manage team performance, and ensure timely delivery of quality assurance goals.
• Foster a culture of continuous improvement, collaboration, and accountability within the QA team.
• Conduct regular performance reviews and provide coaching to support career development.

Process Optimization & Gap Analysis:

• Analyze existing QA processes and identify gaps, inefficiencies, or areas for improvement to enhance overall quality and productivity.
• Develop and implement strategies to streamline QA workflows, optimizing time, resources, and testing coverage.
• Establish and track key performance indicators (KPIs) to measure the effectiveness of quality engineering processes and drive improvement initiatives.

Test Planning, Execution & Automation:

• Oversee the development and execution of test plans, test cases, and test scripts across web and mobile applications, ensuring comprehensive test coverage.
• Drive the integration of automation into testing processes, collaborating with development and DevOps teams to implement robust, scalable automated testing solutions within CI/CD pipelines.
• Lead efforts to adopt and expand automation frameworks, tools, and practices that improve test reliability, reduce manual testing, and accelerate release cycles.
• Experience with performance testing tools (e.g., JMeter, LoadRunner).

Cross-functional Collaboration & Communication:

• Work closely with product managers, developers, and other stakeholders to ensure alignment on quality standards, requirements, and project timelines.
• Participate in Agile ceremonies, such as sprint planning, stand-ups, and retrospectives, to ensure QA efforts are effectively integrated within the Agile workflow.
• Act as a point of contact for quality-related discussions, providing regular updates, insights, and reports on project status, risks, and QA metrics to senior management and stakeholders.

Documentation & Best Practices:

• Establish and maintain standardized QA documentation, including test cases, test scripts, and QA processes, ensuring transparency and reproducibility.
• Promote QA best practices, including secure coding practices, testing automation, and testing strategies that enhance application reliability, performance, and user experience.
• Stay current with industry trends, emerging technologies, and best practices in quality assurance, ensuring Macy’s QA practices are continuously evolving.

What You Know

• 8+ years of experience in quality assurance, with at least 3 years in a managerial or lead role within a digital or e-commerce environment.
• Strong experience with both manual and automated testing, including test automation tools such as Selenium, Appium, and API testing tools (e.g., Postman, REST-assured).
• Proficiency in programming languages such as Java, Python, or JavaScript for test automation scripting.
• Knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) and DevOps practices, with experience in integrating automated tests into pipelines.
• Familiarity with Agile/Scrum methodologies and experience managing projects in an Agile environment.

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Computer Applications, or a related field

Benefits

• In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:
• Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications
• Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees
• Volunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidays
• Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services

Compensation Band

• $110-115k per year

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.