The Role
Lead quality engineering for Salesforce-based web and API workflows using Playwright with TypeScript or JavaScript. Build functional, regression, integration, end-to-end, and REST API test automation; integrate tests into CI/CD; analyze production defects; maintain documentation and quality metrics; and collaborate within Agile/SAFe teams. Guide junior QA engineers and apply AI-powered tools to improve test generation, coverage, and efficiency.
Summary Generated by Built In
Requisition Number: 2383075
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Design, develop, and maintain scalable Playwright automation frameworks (TypeScript/JavaScript) for the Salesforce-based Retrieval Console and related web/API workflows within the MRR (Medical Record Retrieval) team
- Build and maintain end-to-end, functional, regression, integration, and API automated test suites
- Automate complex Salesforce scenarios, including dynamic IDs, Lightning components, iframes, and shadow DOM, validating customizations and integrations
- Leverage AI/agentic tooling to accelerate test-case generation, expand coverage, and identify edge cases
- Integrate automated tests into CI/CD pipelines to enable continuous testing and reliable releases
- Perform root-cause analysis on production defects and drive corrective and preventive actions to reduce defect leakage
- Maintain regression suites, convert defects into test cases, and refactor automation for stability and efficiency
- Collaborate with developers, Product Managers, Scrum Masters, and DevOps within Agile/SAFe ceremonies and PI planning
- Prepare test documentation, defect reports, and automation metrics; provide clear quality status to stakeholders
- Support and guide junior QA engineers and contribute to quality-engineering and AI-adoption best practices
- Builder Responsibilities:
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 5+ years of QA experience with strong hands-on functional and automation testing expertise
- Experience building and maintaining Playwright automation frameworks using TypeScript/JavaScript
- Solid hands-on Salesforce application testing, including validation of customizations and integrations
- Solid experience in REST API test automation and validating backend services
- Hands-on experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, GitLab, Azure DevOps, or similar)
- Proficiency with defect tracking and test management tools (Rally/Jira, TestRail, or equivalent)
- Solid understanding of SDLC, STLC, and Agile/SAFe methodologies
- Proven excellent analytical, communication, and cross-functional collaboration skills
Preferred Qualifications:
- Certifications - Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Any Playwright Test Automation Certification, ISTQB Certified Tester (Foundation or Advanced), Certified Agile Tester (ICAgile or equivalent)
- Performance or security testing experience
- Experience testing AI/ML-enabled applications and healthcare (chart retrieval / risk-adjustment) domain exposure
- Familiarity with RPA modernization (e.g., Akabot to Playwright migration)
- Exposure to cloud platforms (AWS/Azure/GCP) and secure PHI-handling environments
- Demonstrated ability to apply AI / agentic AI tools to improve testing efficiency, coverage, and productivity
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 5+ years of QA experience with hands-on functional and automation testing expertise
- Experience building and maintaining Playwright automation frameworks using TypeScript or JavaScript
- Hands-on Salesforce application testing, including validation of customizations and integrations
- Experience with REST API test automation and backend service validation
- Experience integrating automated tests into CI/CD pipelines
- Proficiency with defect tracking and test management tools such as Rally, Jira, or TestRail
- Understanding of SDLC, STLC, and Agile/SAFe methodologies
- Strong analytical, communication, and cross-functional collaboration skills
- Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Playwright, ISTQB, or Agile testing certifications
- Performance or security testing experience
- Experience testing AI/ML-enabled applications and healthcare domain exposure
- Familiarity with RPA modernization, such as migration from Akabot to Playwright
- Exposure to AWS, Azure, or GCP and secure PHI-handling environments
- Experience applying AI or agentic AI tools to improve testing efficiency and coverage
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
