Quality Engineer

Posted 8 Days Ago
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Birmingham, West Midlands, England, GBR
In-Office
Mid level
Automotive • Industrial • Manufacturing
The Role
Manage customer quality issues across program lifecycle, support NPI using APQP/PPAP, define measurement and test methods (SPC/DOE), lead problem-solving (8D), prepare Control Plans and PFMEAs, support supplier development, conduct audits, track KPI/warranty performance, and train production teams.
Summary Generated by Built In

Artifex Interior Systems is pleased to confirm the below opportunity within our business: 

Quality Engineer 

Main purpose of the job

Responsible for all customer quality issues, providing proactive support and response. Support with ensuring that the products produced meet quality standards required to minimise quality costs and maximise customer satisfaction, whilst ensuring that procedures and processes are adhered to. 

Main missions and results

• Act as Main focal point to the customer/internal/supplier for all quality issues during the program life, from initiation to End of Life. 

• Understand customer requirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood; applying this understanding to support quality and cost performance objectives. 

• Communicate quality issues, risks and performance clearly and honestly, providing objective input to support decision-making. 

• Project manage product quality requirements through ISIR, capability studies, AAR, etc in support of NPI, APQP & PPAP. 

• Define, specify and support the project management, manufacture & introduction of the necessary test equipment and gauging to satisfy the quality requirements. 

• Define & optimise the measurement techniques to deliver a stable & capable production process utilising SPC and support DOE activities when required. 

• Support design reviews and prototype builds. 

• Lead team in preparation of Control Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. 

• Support production team training in relation to the customer expectations and quality requirements. 

• To take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. 

• Support Supplier APQP and supplier development and improvement. 

• Responsible for management and reporting of customer specific KPI’s related to Reject PPM and CAR performance. 

• Conduct Internal and external audits. 

• Support Launch as appropriate through PPIR reports, Interim PSW and alerts. 

• Monitor warranty acceptance rates and maintain response to pallets within identified timing. 

• Conduct negotiations to correct warranty billing. 

• Manage open warranty projects and maintain zero aged open current model projects. 

Preferred skills and experience

• Proven experience in Quality Engineering in Automotive 1st Tier. 

• Degree, HND, HNC, IQA or equivalent. 

• Previous plastics experience preferred. 

• Ideally exposure to Jaguar and Land Rover. 

• Experience of customer and automotive industry systems and procedures including. 

• IATF16949, ISO9001, APQP, PPAP etc. 

• Strong customer focus. 

• Analytical with excellent problem-solving skills. 

• Good influencing and negotiation skills. 

• Flexible & adaptable. 


Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions / vacancy notices will be subject to continual development.


Internal closing date: Monday, 6th July 2026. Please note if you apply after this date that you may still be progressed, but depending on the volume of applications we are unable to guarantee the ability to accommodate. 

Artifex Interior Systems Limited is an equal opportunities employer committed to eliminating discrimination and fostering an inclusive culture for all. Our aim is that our employees will be truly representative of all sections of society, that they feel respected and able to perform at their best. We are committed to creating an environment in which individual differences and the contributions of all our colleagues is recognised. 

Interested? 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV with your contact details. 

If this job isn't quite what you are looking for but you are looking for a new position within Automotive, please contact us for a confidential discussion on your career. 

Skills Required

  • Proven experience in Quality Engineering in Automotive 1st Tier
  • Degree, HND, HNC, IQA or equivalent
  • Previous plastics experience
  • Exposure to Jaguar and Land Rover
  • Knowledge and experience with IATF16949 and ISO9001
  • Practical knowledge of APQP, PPAP and NPI processes
  • Experience with SPC and DOE for process capability and measurement optimisation
  • Problem-solving experience using 8D or equivalent methodologies
  • Experience with D/PFMEA and Control Plan development
  • Experience conducting internal and external audits
  • Supplier APQP, supplier development and improvement experience
  • Strong customer focus, analytical skills, influencing and negotiation skills
  • Flexible and adaptable to changing business needs
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The Company
HQ: Solihull
Year Founded: 2005

What We Do

Artifex Interior Systems is a manufacturer of advanced automotive interior and exterior components. Part of the Tata AutoComp Group, the company provides end-to-end solutions including design, engineering, manufacturing, and supply chain management for global automotive OEMs. Their product portfolio includes cockpit and console systems, door trims, and overhead assemblies, with a focus on innovation, sustainability, and high-quality craftsmanship to meet the evolving needs of the global automotive industry.

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