Responsibilities
Process Standardization & Document Control: Collaborate with engineers and Subject Matter Experts (SMEs) to design, map, and draft manuals, SOPs, and work instructions, while architecting and managing the centralized document control repository for all technical assets.
Auditing & Compliance Management: Coordinate and execute internal and external audits, reviewing both document structure and content to proactively identify gaps, mitigate risks, and ensure regulatory compliance.
Non-Conformance & Continuous Improvement: Lead root-cause analysis for internal deviations, ensuring the effective deployment, verification, and closure of corrective actions.
Quality Metrics & Risk-Based Thinking: Define, monitor, and report QMS performance KPIs to analyze trends and support data-driven decision-making, ensuring risk management is deeply embedded within operational processes.
QMS Governance & ISO 9001 Compliance: Author, audit, and maintain internal quality assurance requirements to ensure continuous adherence to organizational standards and ISO 9001 regulations.
Requirements
Education: Bachelor’s degree in Industrial Engineering, Process Engineering, Business Administration, or a related technical field.
Professional Experience & ISO 9001: 2 years of experience in quality management, process improvement, or operational excellence, with a proven track record of supporting, maintaining, or implementing ISO 9001 certification projects.
Technical Knowledge & Core Tools: Expertise in ISO 9001 standards, process mapping, document control, records management, auditing practices, risk-based thinking, and continuous improvement methodologies.
SME Collaboration & Engineering Literacy: Demonstrated ability to work directly with technical Subject Matter Experts (SMEs—engineers, technicians, etc.) to extract procedural data, combined with the ability to read and interpret technical drawings, schematics, and engineering specifications.
Data Analysis & KPI Management: Experience defining, monitoring, and analyzing quality/operational performance metrics (KPIs) to identify trends, measure effectiveness, and drive data-backed continuous improvement initiatives
- Language: Able to read, write, and speak both Spanish and English fluently.
Skills Required
- Bachelor's degree in Industrial Engineering, Process Engineering, Business Administration, or related technical field.
- At least 2 years experience in quality management, process improvement, or operational excellence, with ISO 9001 implementation/support.
- Expertise with ISO 9001 standards and Quality Management Systems (QMS).
- Experience with process mapping, document control, and records management.
- Experience in auditing practices and coordinating internal/external audits.
- Demonstrated root-cause analysis and corrective action management skills.
- Experience defining, monitoring, and analyzing quality/operational KPIs.
- Ability to read and interpret technical drawings, schematics, and engineering specifications.
- Fluency in both Spanish and English (read, write, speak).
What We Do
At Diamond Foundry, our mission is to create the future of diamond. We developed proprietary reactor technology capable of forming plasma as hot as the sun at unprecedented density to produce diamond at mining scale. In our zero-emission foundry, we sustainably create diamond for the jewelry and semiconductor industries. Our VRAI brand brings iconic innovation in diamond jewelry direct to consumers. For more information on how we’re creating the future, visit www.diamondfoundry.com. Fast Company World's Most Innovative Company TIME Best Inventions Business Insider’s 21 Most Innovative Tech Startups CNBC’s Top 50 Disruptors Inc’s 25 Most Disruptive Companies
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