It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Has primary responsibility for development and maintenance of production quality standards and documentation.
Collaborates on continuous improvement activities through problem prevention and mitigation, leads corrective actions through data analysis trending, and support external audits and the internal audit program.
This includes but is not limited to support of defining quality requirements for new products and preparing/maintaining necessary documentation, monitor production quality performance to identify opportunities for improvement, complete, review and maintain quality records for compliance to creation’s quality system, as well as support customer and regulatory compliance requirements. Supports quality inspections and audit preparation. Supports customers under close supervision. Manages specific customers/serves as the quality representative within an assigned customer focus team or designated functional area.
REPORTING STRUCTURE: QUALITY
DIRECT REPORTS (if applicable): No direct reports; works under supervision. This position works in collaboration with the Customer Focused Team to execute on quality processes and standards to consistently meet the goals of customers and the organization. Has the skills to influence the decision-making process internally, as well as with customer teams.
DUTIES AND RESPONSIBILITIES include, but not limited to:
- Demonstrated ability to solve practical problems and make logical decisions.
- Participate in root-cause analysis and timely and effective resolution of Corrective Action/Preventive Action (CAPA).
- Ability to collaborate on moderate to moderately complex problems, collect appropriate data, establish facts and input into valid conclusions.
- Handles routine tasks and simple investigations with guidance.
- This role is critical to prevent repeat problem solutions and continual process improvement.
- Serve as the Quality Representative within an assigned Customer Focus Team or designated functional area.
- Interacts with other Engineers, Technicians and Production Team Members and external partners to collaborate on solutions and to execute on quality processes and standards to consistently meet the goals of customers and the organization.
- Participate in internal Quality and customer meetings.
- Works closely with Customer Focus Team members directly supporting and interacting with customers.
- Capable of communicating moderate to moderately complex problems and solutions to internal and external stakeholders in a clear and concise manner.
- Travel as required
- Other duties and responsibilities as assigned
QUALIFICATIONS:
- Bachelor's Degree in Quality or Engineering or equivalent industry and/or military experience.
- Up to 4 years’ experience in Quality or related roles.
- Electronics manufacturing service or related industry experience is preferred.
- Familiarity with Microsoft (MS) Office suite, Minitab, or equivalent software
- Experience working in the quality for an organization certified to ISO standards (13485 and 9001 preferred).
- Skills Required:
- Basic knowledge and understanding of Lean and Six Sigma, or other process improvement methodologies and quality tools (i.e. Pareto Chart, Histogram, SPC, Flowchart, etc.).
- Familiarity with PFMEA, Control Plans, Measurement System Analysis, APQP and PPAP.
- Interpretation of assembly prints and drawings.
- Proficient English verbal and written communication.
WORKING ENVIRONMENT CONDITIONS
Physical and/or Mental Demands
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel office equipment, objects, tools, or controls. The employee is regularly required to stand; walk; reach with hands and arms; and occasionally stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, and occasionally up to 40 pounds. Specific vision abilities required by this job include close vision, color vision and identification, peripheral vision, depth perception, and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential and non-essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
The working environment is generally clean; however, this position may be exposed to occasional dust, metals/solder occasional exposure to high noise levels from operating machines or physical hazards from moving equipment and machine parts. The employee must wear designated Personal Protective Equipment (PPE) and/or electrostatic dissipative protection where required. Otherwise, office/business casual attire, consistent with site specific safety guidelines is appropriate.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [email protected]. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.
Skills Required
- Bachelor's Degree in Quality or Engineering or equivalent industry experience
- Up to 4 years' experience in Quality or related roles
- Familiarity with Microsoft Office suite and Minitab
- Experience working with ISO standards (13485 and 9001 preferred)
- Basic knowledge of Lean and Six Sigma methodologies
- Interpretation of assembly prints and drawings
Creation Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Creation Technologies and has not been reviewed or approved by Creation Technologies.
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Leave & Time Off Breadth — PTO and paid holidays are included as part of the core package, and feedback suggests time off is workable for many employees. Experiences differ by site and tenure, but the offering aligns with common manufacturing norms.
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Wellbeing & Lifestyle Benefits — Mental‑health resources, safety initiatives, and wellness supports are highlighted alongside flexible scheduling. These non-cash supports add value beyond base pay for some roles.
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Strong & Reliable Incentives — Overtime eligibility for hourly roles and periodic bonuses are present in some contexts, providing additional earning avenues. Feedback suggests these elements can meaningfully supplement base pay when workloads are high.
Creation Technologies Insights
What We Do
Creation Technologies is an award-winning Global Electronics Manufacturing Services provider, with a proven track record of helping OEM customers increase profitability, reduce risk, improve their customer satisfaction and time-to-revenue. Creation has locations in USA, Canada, Mexico & Asia, and is headquartered in Boston, MA United States. Privately owned and financially stable with over 30 years of operating profitability since Creation was founded in 1991. If you'd like more information on how our Full Product Development and End-to-End Manufacturing solutions can improve your time-to-market, call +1.877.734.7456 or email us [email protected]. ____ 13 Manufacturing Locations • Vancouver, BC • Hermosillo, Mexico • Boise, ID • Everett, WA • Denver, CO • Albuquerque, NM • Dallas, TX • St Peter, MN • Milwaukee, WI • Rochester, NY • Mississauga, ON • Toronto, ON • Changzhou, China Full Product Realization Center including Engineering Prototyping, Low Volume Manufacturing, Test & Design Services, Global Commodities Services, and Global Supplier Quality Leadership: • Denver, CO _______ What Makes Us Unique? • Premier Customer Relationships & Mindshare • Customer-Focused Business Model • Regional Support, Global Capabilities • Full Service Solutions: Excellence in Design, Test, Manufacturing, Supply Chain, After-Market Services We build premier customer relationships with companies whose business goals align with ours. Our experience tells us this is critical to the success of the relationship. We serve OEMs requiring medium-volume, complex design and manufacturing solutions in these markets: • Medical • Tech Industrial • Defense, Security & Aerospace Learn more at: www.creationtech.com








