Quality Engineer

We are seeking a Quality Engineer (QE) to embed quality across the full software delivery lifecycle. This is an automation-first, engineering-led role focused on preventing defects early (shift-left), delivering fast, reliable feedback in CI/CD, and learning from production to continuously improve quality. The QE partners with Product, Engineering, and DevOps to define quality strategy and build scalable automated suites for web and mobile web experiences.

• Quality risks are identified during refinement and design—reducing rework and late-stage surprises.
• Automated suites run in CI/CD with high repeatability and clear diagnostics, enabling confident releases.
• UI quality remains stable across web and mobile web (responsive), including cross-browser expectations where required.
• Production defects reduce over time through prevention and feedback loops (not just detection).

Shift-Left Quality Ownership

• Partner in backlog refinement and planning to ensure requirements are clear, testable, and measurable (acceptance criteria, risk assessment).
• Influence design for testability and prevent defects early through reviews and collaboration.

Test Strategy & Test Pyramid (Automation-First)

• Define and evolve test strategy aligned to the test pyramid: bias toward unit/service/contract tests for breadth; reserve UI tests for critical end-to-end journeys.
• Choose what to automate vs. validate manually based on risk, change frequency, and ROI; avoid duplicated assertions across layers without reason.

UI Quality Engineering (Web & Mobile Web)

• Automate critical user journeys for web and responsive mobile web; define clear scope boundaries to avoid brittle UI-only coverage.
• Define and maintain a browser/device matrix; run cross-browser checks (e.g., Chromium/Firefox/WebKit) where it materially reduces risk.
• Implement responsive testing across key breakpoints and include visual regression and accessibility checks where applicable.
• Own UI suite health: stable locator strategy, isolation, flake reduction, and actionable CI diagnostics (screenshots/traces/videos).

API, Integration & Contract Testing

• Own API-first testing strategy for services and integrations; validate contracts and critical business rules independent of UI.
• Use mocking/stubbing/service virtualisation appropriately to improve determinism and coverage.

CI/CD & Quality Gates

• Embed automated suites into CI/CD pipelines with fast feedback and reliable signals.
• Define and maintain release quality gates (e.g., critical-path pass rate, severity thresholds, acceptable flake rate, performance baselines).
• Improve pipeline efficiency via parallelisation, runtime optimisation, and test signal quality.

Non-Functional Quality

• Contribute to performance, security, reliability and resilience testing strategies and help establish baselines/regression detection.

Test Data & Environment Management

• Own test data strategy (creation, refresh, masking/synthetic data where applicable) to keep automated runs repeatable.
• Partner with DevOps to maintain stable environments, reduce drift, and improve production-like parity.

Production Quality & Shift-Right Feedback

• Analyse production defects/incidents and feed learnings back into prevention (tests, gates, monitoring, design improvements).
• Partner with DevOps/SRE on production signals (dashboards, synthetic checks where applicable) to identify gaps and improve coverage.

Quality Metrics & Reporting

• Define and track meaningful quality metrics (defect leakage, automation coverage, flake rate, release quality trends).
• Provide outcome-focused reporting and drive continuous improvement actions.

Required:

• 3–5+ years’ experience in software testing / quality engineering with demonstrable automation delivery.
• Strong understanding of QE practices (shift-left, CI/CD integration, test strategy, metrics-driven improvement).
• Hands-on experience with UI automation for web and responsive mobile web, plus API/service-level testing.
• Strong analytical and communication skills; comfortable collaborating across Product, Engineering, and DevOps.
• Experience working in Agile/Scrum delivery teams.

Technical skills (required or strongly preferred):

• TypeScript/JavaScript test automation (Playwright preferred for UI automation).
• CI/CD tooling (e.g, Jenkins, GitLab) and test reporting/diagnostics.
• API testing (REST), basic SQL, and data validation skills.
• Version control (Git) and code review workflows.

Nice to Have:

• Visual regression tooling and accessibility testing practices.
• Performance/security testing integration and observability/monitoring exposure.
• BDD/TDD, contract testing frameworks, and service virtualisation.
• FinTech/payments or high-availability platform experience; ISTQB/CSTE/CSQA certifications.

Quality Engineering is a strategic capability, not a final checkpoint. This role directly improves release confidence, platform stability, and customer trust by engineering quality into delivery and operations.