Quality Engineer

• Manage customer complaints using the 8D methodology, ensuring timely responses and closure of corrective actions.

• Coordinate and support departments in problem-solving activities.

• Communicate complaints promptly to relevant management to prevent the production or shipment of non-conforming products.

• Monitor departmental KPIs and propose corrective actions where targets are not met.

• Promote a strong customer-focused culture across the organisation.

• Support the selection and implementation of effective preventive and corrective actions.

Requirements

• Ability to operate inspection and testing equipment to verify product conformity.

• Self-motivated with the ability to work independently.

• Strong organisational skills with the ability to prioritize and meet deadlines.

• Effective team player with strong internal and external stakeholder management skills.

Education and Experience

• Bachelor's Degree in Engineering (Hons.) or equivalent, preferably in Electrical and Electronics.

• Proficient in Microsoft Office applications.

• Strong understanding of statistics; Six Sigma Green or Black Belt is an advantage.

• Knowledge of customer-specific requirements and applicable quality core tools.

• Technical understanding of manufacturing processes and product requirements.

• Excellent written and verbal communication skills in English.