Schwan’s Company, a U.S. affiliate of the global lifestyle brand CJ CheilJedang Corporation, is a leader in manufacturing and marketing quality foods enjoyed nationwide. We have beloved brands like Red Baron®, Tony’s®, Big Daddy’s®, Villa Prima™ and Freschetta® pizzas; bibigo®, Pagoda® Asian-style snacks and we can’t forget Mrs. Smith’s® and Edwards® pies! We bring families and communities together through great food. Join our team and see the opportunities are real, and the sky is the limit; this isn’t just a job, it’s a seat at the table!
We are hiring a Quality Engineer / Customer Insight Specialist for our frozen dessert plant in Stilwell, OK. This role provides technical and leadership support in food science, regulatory compliance, and continuous improvement to ensure food safety, product quality, and customer satisfaction.
Responsibilities:
• Supervise and ensure accurate testing procedures, establish systematic sampling, and provide technical expertise in troubleshooting quality and food safety issues.
• Collaborate with Production, Maintenance, Engineering, and PI&D to resolve quality issues, review non-conforming products, and recommend corrective actions, ensuring product elegance standards are met.
• Investigate consumer and customer complaints to drive corrective actions and improvements and identify adverse trends.
• Coordinate and facilitate employee training on HACCP, GMPs, food regulations, and quality systems to ensure proper execution and documentation.
• Monitor raw ingredient programs, including product rotation, sampling, and testing to ensure conformance to specifications and report data to management.
• Drive continuous improvement initiatives using tools like SPC, Lean, and Six Sigma to enhance food safety, quality, and product consistency.
• Lead and support improvement projects, report trends and quality issues to leadership, and ensure adherence to company values, ethics, and standards of conduct.
Qualifications:
• Bachelor’s degree in Quality Engineering, Food Science, or science based degree, Master’s degree preferred.
• Minimum of 3 years related experience (Quality Engineering or Food Science or Food Safety, etc.).
• Sound mathematical and basic food science understanding.
• Good knowledge of statistics and statistical process control (SPC).
• Understanding of the manufacturing environment and basic production operation.
• Communicate effectively across verbal, written, and presentation formats, with strong ability to convey detail concisely and influence at all levels.
• Must be detail oriented, take initiative and able to work with a sense of urgency in a fast-paced environment.
• Strong project management skills; Understanding of food safety, HACCP and basic food regulatory requirements; Proven people management and delegation skills.
Compensation and Benefits:
The base salary range for this position is $66,375 to $110,625 annually with eligibility for a 10% annual incentive bonus, that is based on organizational performance. The pay range represents the numerous factors considered in the hiring decisions including, but not limited to education, skills, work experience, certifications, geography etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.
Beyond base salary, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support programs.
The employing subsidiaries of Schwan's Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin, or other protected class.
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What We Do
As one of the fastest-growing leaders and producers in North America’s food industry, Schwan’s Company is dedicated to bringing people and cultures together through global flavors and delicious ethnic cuisine. Our commitment to this is reflected in the innovative foods we produce, our iconic brands and through a team of exceptional talent.
Today, as a subsidiary of CJ CheilJedang, Schwan’s is a fast-paced, forward-thinking company that’s on its way to bigger and better things. We are a leading food marketer, with trusted brands like RED BARON®, FRESCHETTA®, BIG DADDY'S™ and TONY'S™ pizza, EDWARDS® and MRS. SMITH'S® desserts, and BIBIGO® and PAGODA® Asian-style foods. And, with manufacturing operations in California, Kansas, Kentucky, Minnesota, New Jersey, New York, Ohio, Oklahoma, Pennsylvania and Texas, we are well-prepared to deliver a great experience to our consumers wherever they shop and eat.
