Purpose/Summary
This position is responsible for facilitating the Quality Department activities and procedures for sampling and approval during the production to ensure product quality.
Essential Duties/Responsibilities
- Support Manufacturing Engineers, Quality Engineers, R&D, Purchasing and other related resources in quality improvements. (Document and track results of actions.)
- Assists Quality Improvement Project Activity.
- Provides guidance, technical support, and analysis for improvement projects and processes
- Key member in PPAP process, transfer projects, and launch activity (cradle to grave).
- Monitor customer scorecard performance/satisfaction and establish improvement plans if required.
- Investigate customer complaints regarding product quality, nonconforming materials, and help determine corrective actions.
- Key company representative for customer quality related visits.
- Assist with problem solving and verification of countermeasures with team.
- Support APQP process through attendance and participation in CR and CFT meetings
- Supports team in all aspects of quality improvement and VA/VE.
- Provides summaries and conducts reporting for parts and equipment.
- Train laboratory and quality personnel to understand equipment and methodologies and ensure they follow customer specific requirements.
- Update and maintain Quality KPI data and information.
- Maintain records and samples in an organized manner to allow ease of retrieval.
- Report quality system results and metrics
- Supports record retention activities
Education and/or Experience (minimum required for the position)
- Three (3) years of experience as a Quality Engineer
- Bachelor’s degree in Engineering or Technical field preferred
- Familiarity with Automotive customer’s quality requirements and industry standards, preferred.
- Materials, Brake product knowledge/experience, preferred.
Essential Knowledge, Skills, Abilities
- Communications (written/verbal) skills
- Use of office related software for office use
- Blueprint reading, GD&T, basic understanding of metrology
- Experience in automotive or manufacturing industry and PPAP, APQP, Control Plans, FMEA, MSA, GR&R, SPC, Manufacturing Process Experience.
- Organizational skills
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What We Do
Akebono was founded over 90 years ago, and continues to provide the world’s automotive industry with advanced braking and noise, vibration and harshness (NVH) solutions. The company’s commitment to innovation, process improvement, quality control and customer service has positioned it as a key resource for leading OEMs, Tier I brake suppliers and the automotive aftermarket. Key automotive OEM customers include Audi, Chrysler, Ford, General Motors, Honda, Isuzu, Mitsubishi, Nissan, Toyota and Volkswagen. Akebono manufactures a wide range of brake friction materials and foundation brake assemblies, including disc brake calipers and drum brakes, employing the Akebono Production System (APS). This business approach features proven quality control techniques to guarantee minimal process variation in all phases of production. Embraced throughout the organization, APS enables the company to consistently achieve nearly zero defects per million parts produced. Akebono operates R&D technical centers in the United States, Japan and France, and manufactures brake friction materials and components in 30 wholly owned or affiliated facilities worldwide. This includes four production facilities in Kentucky, Tennessee and South Carolina. All of Akebono’s operations have secured appropriate QS9000 and ISO14001 certifications, and the company has received a number of quality and performance awards from customers. Worldwide, a total of 8,279 people are employed by Akebono; 3,054 in North America. In 2012, the company’s worldwide sales totaled $2.1 billion (US). North American sales totaled just over $1 billion (US). Akebono has a proud legacy of achieving Japanese technological firsts. From its inception, Akebono initiated overseas technical tie-ups and offshore production. All of these activities stem from the constant demands of improving quality and increasing customer satisfaction.
