Quality Engineer

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Wilmington, MA
In-Office
Logistics • Robotics
Reinvent the Warehouse & Reimagine the Supply Chain®
The Role

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

As a Quality Engineer you will interface with manufacturing, supplier quality, engineering and test to drive high levels of quality and field reliability of our system. The candidate must be able to understand the application of our products and their use environments to appropriately and strategically apply technical knowledge, tools  an methodologies to drive product quality. Applying statistical and reliability methods this position will examine the field data, bot health, subsystem/components defects, and site quality concerns. 

What we do  

The Quality team is part of the Manufacturing organization which is responsible for driving continuous improvement practices of our systems' performance. Our quality team ensures that the products and processes meet the highest standards of quality, safety, and reliability. Their primary focus is to maintain consistency in the production of robots and automated systems that meet customer requirements and comply with industry standards. The quality team collaborates closely with various departments to ensure that quality is integrated throughout the entire product development and manufacturing lifecycle. 

 

What you’ll do 

  • Plan, execute, and manage quality activities and setting a high standard so quality issues are prevented. 

  • Partner with team members on identification and timely resolution of issues via structured quality methods. 

  • Employ QRRC (Quick Response Quality Control), 8-D and 5-why methodology to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence. 

  • Communicate issues and drive resolution with bot manufacturing, test and engineering.  

  • Analyze and evaluate field return materials.  

  • Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.  

  • Perform manufacturing Quality activities focused on daily and weekly updates on manufacturing performance utilizing dashboards and KPIs.  

  • Collaborate with Engineering to drive Corrective Actions against the failures found in manufacturing  

  • Other duties assigned. 

 

What you’ll need 

  • Bachelor's degree in engineering or related discipline required 

  • Minimum 2 years of quality engineering experience within a regulated manufacturing industry preferred.  

  • Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) Strong quantitative and analytic skills; capable of translating findings into business actions 

  • Knowlege of engineering fundamentals with the ability to identify critical control points. 

  • Knowlege and/or experience using Control Plans, FMEA’s and PPAP or equivalent part approval process. 

  • Experience Knowlege and/or familiar with statistical process control software such as SAA, Minitab, and JMP Advanced excel silks to organize and treat data 

  • CQE, Six Sigma Black Belt preferred (must show deep core knowledge)  

  • Certified or previously certified auditor for ISO 9001, AS9100, preferred 

 

Our Environment

  • Up to 30% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. 

 

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

 

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

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The Company
HQ: Wilmington, MA
2,100 Employees
Year Founded: 2007

What We Do

The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.

Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.

At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.

We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.

Why Work With Us

Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.

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