Quality Engineer

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We are now looking for a Quality Engineer at UPM Raflatac. This position will be located in Johor Bahru, Malaysia

What you will do

• Performs all duties in full compliance of all laws, safety and environmental regulations, and in a manner consistent with company policies and procedures. Understand the problems customers and end users are experiencing with product quality, and work with the production team (or other relevant teams) to carry out corrective / preventive actions
• Work with internal teams to increase customer satisfaction by improving the quality and responsible to drive Proactive Quality Analysis (PQA) and analyze the trends of quality and reduce the quality and process variation to achieve the KPIs. Work with Global Lab network team and to ensure all the measurement SOPs are fulfilled according to global standardization.  Ensure the measurement device maintenance
• Responsible to oversee and leading in any customer meetings, internal meetings (Factory and Terminals) related to any quality performance review and quality improvement plan programs
• To work closely with Product Development and Operations team in specification review and set up, and quality control for new trial and product transfer project.  To review all products quality plan in Raflatrack and revise if needed according to change control and customer’s feedback as part of quality control
• Responsible to review and establish quality control for any new or/and existing raw material which related to new trial and customer feedback, and work with Raw Material Claim person-in-charge for any improvement and specification establishment. Able to support product quality projects together with operations & continuous improvement team
• Compile and analyze factory level monthly Total Quality performance and related information for management reporting and improvement action plan. Responsible for leadership, coaching and development of staff and their roles working in QA and TCS
• Demonstrated ability to lead teams and projects is required. Functions as an effective team leader and promotes harmonious and efficient working relationships internal and external
• To support and ensure ISO compliance and requirements as well as to support customer audit activities. To drive for quality improvement projects and create awareness for factory level by conducting quality sharing and training
• To support Market’s claim handling and coordination with QE from other sites and customer visit if needed. Assist to oversee calibration programs and ensure the ISO compliance
   

Who you are

• You have a diploma/degree in an Engineering-related discipline
• You have a minimum of 1–3 years of working experience in the Quality department in a similar role, with a preference for 3–5 years
• You have good communication skills with customers, suppliers, and regional affiliates
• You have a high level of interpersonal skills and are able to lead internally
• You are good at teamwork and possess leadership qualities
• You have analytical and good problem-solving skills
• You are able to travel as business requires
• You are proficient in both English and Bahasa Malaysia

Additional information

For support with submitting your application, please contact the HR Service Center at [email protected]

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