The Role
Key Responsibilities:
- Support quality cultural change in the facility aligned with Flowserve values & behaviors.
- Partner with QC incoming, in-process and final inspection to assure Quality compliance in the site.
- Work with a proactive approach to assure KPIs compliance. (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).
- Support Zero Defect Program and Customer Experience in the site as per Corporate Guidelines.
- Review customer specifications, approved valve specification and drawings, ensure that latest and properly analyzed documents are transfer to production/painting and implemented.
- Assure ITP compliance during the project execution, including documentation like test report, CoC, raw material MTC, etc.
- Facilitate and coach Problem Solving (RCA/CA/PA) for the facility.
- Build and analyze data coming out from the systems to lead and support Continuous Improvement initiatives around Quality.
- Define Continuous Improvement projects associated with Cost of Quality.
- Lead multi-functional teams to set the required Corrective Actions.
- Support Customer Complaints /escapes problem solving and be able to present results to customer.
- Partner with Supplier Performance Group to assure suppliers quality and performance.
- Provide internal trainings as required on Quality topics to different areas.
- Assure safety rules are followed as a moral authority in the shop floor and within the team
Requirements:
- Graduate of engineering courses.
- Completed ISO 9001 Lead auditor training
- Preferably has NDE Level II and CWI/CSWIP welding certification
- With at least 2 - 3 years experience in Industrial valve Quality Assurance / Quality Control.
- With good communication and negotiation skills.
- Familiar with industrial standard on valve design, manufacturing and testing. Such as API, ASME, ASTM, ASNT, MSS, FCI, etc.
- Regular updates on ISO 9001 standards and its elements.
- Training on all Quality Assurance and QC technologies (Audits, Reliability tests, Surveys, MSA, FMEA, APQP, SPC, PPAP, six sigma, test/inspection and other)
- QA functions, improvement technologies, Quality Concepts and Quality Tools.
- Customer satisfaction measurements
- NDE, welding Inspection and Coating inspection
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The Company
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.







