Purpose and role of job:
To provide leadership for quality-assurance support on assigned program(s) and/or areas to ensure that the product is designed, procured, and built in accordance with customer and industry quality requirements. To provide leadership for new systems development, implementation, procedures, and any related quality activity.
Principal Accountabilities/ Responsibilities:
- Supervises the activities, performance review and disciplinary actions of assigned staff.
- Understands and performs quality testing according to approved procedures.
- Regularly reviews quality data to identify opportunity for corrective & preventive action.
- Ensures that statistical methods are applied to testing, validation, sampling and inspection activities and quality investigations.
- Participates in and leads teams in quality system improvement, new product development, cost savings, and other quality initiatives.
- Coordinates the resolution of customer complaints/non-conformance issues.
- Acts as primary QA contact in supplier assessment and raw material qualification activities.
- Participates in internal and customer audits of the quality system.
- Oversees proper use and control of QA Department quality records.
- Devises or revises procedures related to the Quality Management System.
- Reports significant issues or developments identified during quality activities and provides recommended process improvements to management.
- Prepares and presents quality system information to team members.
- Performs laboratory tours and provides Quality System explanations to visitors.
- Observes all safety rules and uses the proper safety equipment at all times.
- Follows necessary GMP, and regulatory requirements.
- Performs other duties as necessary when directed to do so.
- ASQ Certification or equivalent training (CQA or CQT required; CQE preferred).
- Familiarity with formal Quality System (ISO 9001, GMP/QSR, etc.)
- Strong communication skills.
- Demonstrated team leadership ability.
Education and experience requirements:
- Bachelor’s degree in Engineering discipline and two or more years in quality or manufacturing engineering, (or) Bachelor’s degree in a scientific/technical field with five or more years experience in quality or manufacturing engineering disciplines.
- Experience in statistics, procedure implementation, and quality auditing preferred.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito®
Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability.
If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
