Quality Engineer

Posted 11 Days Ago
Be an Early Applicant
Des Plaines, IL
1-3 Years Experience
Hardware • Other • Retail
The Role
The Quality Engineer analyzes customer concerns, develops corrective action reports, ensures quality engineering support for manufacturing, and emphasizes defect prevention. They conduct statistical analyses, propose design modifications, and interact with customers on quality issues, while also monitoring and evaluating quality programs.
Summary Generated by Built In

Company Description

ITW Appliance Components serves all the major Appliance OEM in the US, Europe, Asia, and Mexico and their tier suppliers. This global division manufactures mechanical, electromechanical, and electrical components and assemblies with a variety of manufacturing processes. We have locations in the US, China, Mexico, the UK, Slovenia, Hungary, Bulgaria, and Italy. ITW Industrial Components is a separate Business Unit within the ITW Appliance Division focused on industrial customers and applications.

The division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW’s industry leading research and development capabilities, the division enhances our customers’ competitive advantage by:

  • Maintaining advanced global engineering and manufacturing facilities.
  • Identifying customer needs to provide continued added value solutions.
  • Continually improving processes, materials, and designs to ensure every solution exceeds customer expectations while providing unparalleled value.

Job Description

Position Summary:

The Quality Engineer will report to the Quality Manager and will be responsible for analyzing customer concerns and developing written corrective action reports as well as providing quality engineering support for the facility, emphasizing defect prevention and continual improvement.

Responsibilities and Authority:

  • Analyzes customer concerns and develops written corrective and preventative action plans.
  • Provides quality engineering support for manufacturing.
  • Support QMS through ISO / AS procedures as required.
  • Writes control plans and administers the statistical process control program.
  • Interacts with customers on a variety of quality issues.
  • Conducts statistical analysis of quality issues.
  • Participates in failure mode and effect analysis to identify conditions posing excessive failure risks and support proposed changes in design.
  • Reviews engineering specifications and drawings, proposing design modifications to improve quality within cost and other performance requirements.
  • Observes conduct of tests at supplier, plant, or field locations to evaluate reliability factors such as numbers and causes of unit failures.
  • Analyzes preliminary plans and develops quality engineering programs to achieve customer quality objectives.
  • Advises and confers with engineers in design review meetings to give quality and reliability findings and recommendations.
  • Determines units requiring testing and specifies minimum number of samples to obtain statistically valid data.
  • Monitors failure data generated by customer using product to ascertain potential requirement for product improvement.
  • Reviews subcontractors' proposals for quality programs and submits evaluations for decision.
  • Acts as the customer point of contact and coordinates all quality activities for domestic and offshore manufacturing facilities.
  • Other projects and responsibilities as required.

Qualifications

The successful candidate should possess the following requirements:

  • Four-year college degree with a minimum of 2 years’ quality experience preferred or
    associate degree with CQE certification and 2 years of quality experience is preferred.
  • Proficiency in using IM&T equipment, gauges, scopes, and other specialized equipment.
  • Proficiency with Microsoft Office, particularly Excel.
  • Experience with JD Edwards/Oracle a plus.
  • Strong organizational and interpersonal skills.
  • Strong attention to detail.
  • Experience running AS9100/IS09001 Audits.

Additional Information

EOE/AAF/M/D/V. ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

Only qualified selected candidates will be contacted for an interview. No phone calls or email inquiries please. Pre-employment, post offer drug screen and physical required on selected candidate. 



ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

The Company
HQ: Glenview, IL
45,000 Employees
On-site Workplace
Year Founded: 1912

What We Do

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.1 billion in 2019. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 45,000 dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture.

From state-of-the-art dishwashers, ovens and refrigerators in restaurants and hotels, to automobile components inside vehicles all over the world ... the products we manufacture and the solutions we design are all around us. The buildings where we live and work are built with ITW construction and welding products, and our ITW test & measurement solutions help to ensure the quality and safety of millions of products.

ITW’s dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture. Our leaders have deep expertise in the ITW Business Model and leverage it to deliver superior performance and value to our customers.

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