Quality Engineer

POSITION PURPOSE

The Quality Engineer is responsible for ensuring process and product quality through the implementation, control, and continuous improvement of the Quality Management System (QMS). This position establishes and maintains procedures that support effective manufacturing operations and ensure compliance with quality requirements. The role is also responsible for maintaining control of Metrology and Incoming Inspection activities to ensure the quality of products received and manufactured at BAC Monterrey.

PRINCIPAL ACCOUNTABILITIES

• Implement and maintain the Quality Management System (QMS) to ensure effective control of manufacturing processes at BAC Monterrey.

• Promote awareness and proper application of ISO 9001:2015 requirements through training and continuous reinforcement across the organization.

• Maintain and control QMS documentation to support ISO 9001:2015 compliance, audits, and certification requirements, including document registration, updates, removal, and communication.

• Ensure the control and proper calibration of metrology equipment according to established BAC Monterrey procedures.

• Ensure the quality of products received from suppliers according to incoming inspection procedures, including supplier claims, follow-up, and root cause analysis.

• Manage warranty claims related to external processes, coordinating with Customer Service, Sales, Transportation, Product Engineering, suppliers, and other applicable stakeholders.

• Manage Quality resources within operations to ensure continuous support for process and product quality.

• Develop and implement quality practices and continuous improvement initiatives to ensure processes and products meet customer requirements.

• Monitor internal Quality KPIs and drive improvement through corrective actions and appropriate follow-up.

• Perform root cause analysis for internal NCRs and implement preventive and corrective actions using 8D methodology.

• Ensure effective communication of customer claims to Manufacturing and other departments involved in the operation.

• Implement, maintain, and ensure traceability of inspection plans for manufacturing processes and units shipped to customers.

• Manage the quarantine area, including material intake, system transactions, customer returns, inventory control, and actions to reduce quarantined material.

• Ensure compliance with the organization’s Integrated Management System requirements related to Quality, Occupational Health & Safety, and Environmental Management.

NATURE AND SCOPE

The Quality Engineer reports directly to the Quality Manager and supports quality assurance activities across manufacturing operations at BAC Monterrey. The position works closely with Manufacturing, Customer Service, Sales, Product Engineering, suppliers, and other internal stakeholders to ensure product and process quality.

The role has the authority to approve or reject non-conforming product that could affect finished product quality, assign responsibilities to Quality Inspectors, release finished product, supervise Quality Inspectors, and stop operations when product quality may be affected.

KNOWLEDGE & SKILLS

• Bachelor’s degree required.

• Previous experience in a Quality Engineer or equivalent position within a manufacturing environment.

• Advanced knowledge of quality tools and methodologies, including PFMEA, SPC, Control Plans (CP), and PPAP.

• Knowledge and experience with Quality Management Systems and risk analysis.

• Knowledge of ISO 9001:2015 requirements and their application within a manufacturing environment.

• Strong problem-solving and root cause analysis skills using methodologies such as 8D, 5W, and A3.

• Knowledge of corrective and preventive action development and follow-up.

• Knowledge of metrology, calibration processes, and incoming inspection activities.

• Ability to monitor Quality KPIs and drive corrective actions and continuous improvement initiatives.

• Advanced English proficiency.