Description
Job Summary:
The primary function of the Quality Engineer is to drive preventative quality measures that support the needs of our medical device customers. This position is expected to assist in other quality assurance functions, such as addressing customer quality complaints, ensuring compliance with certifications, and facilitating the competition of internal quality defects, helping to move the plant towards a total quality manufacturing facility. This position will work closely with our customers, as well as all levels of the company.
Job Description:
- Work directly with our medical device customers to lead the timely completion of supplier corrective action requests (SCARs) and corrective action and preventative action (CAPS) activities.
- Collaborates with internal functions to own corrective actions which may include training, process improvements, SOP updates, quality audits, and validation efforts.
- Prepare and present reports and compliance documentation to medical customers, as necessary.
- Maintain and review documentation for regulatory submissions and inspections related to product quality.
- Ensure products meet all regulatory requirements, including FDA, ISO, and other relevant quality standards.
- Assist in maintaining and developing our Quality Management System (QMS) to the requirements of ISO 9001:2015, Quality Manual, and current company objectives.
- Provide guidance and training on medical quality standards and best practices to internal teams.
- Design inspection and testing mechanisms; conduct quality assurance tests and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
- Lead cross-functional teams to perform root cause analysis events and ensure the completion of action items, which may include training, CAPA activities, quality audits, validation efforts, standard work revisions, etc.
- Responsible for completing documentation in a timely manner and in accordance with business standards.
- Participate in companywide continuous improvement projects.
- Facilitate customer quality visits and support audits.
Supervisory Responsibilities:
- None
Requirements
Minimum Qualifications of Position:
- Experience in supplier and/or customer quality in a manufacturing environment.
- Experience with ISO 9001, Root Cause Analysis, SCARs, and CAPAs.
Preferred Qualifications of Position:
- Bilingual or multilingual proficiency in any language (including ASL) preferred.
Knowledge and Skills:
- Detail oriented with robust verbal and written communications skills.
- Working knowledge of utilizing statistical analysis tools such as, control charts, ANOVA charts, sample size determination, etc.
- Robust Analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
- Able to read and interpret written specifications and maintain documentation required internally and by the customer.
- Microsoft Office Suite of products experience.
- Working knowledge of Six Sigma methodologies.
- Robust skills in gathering and understanding data from systems.
- Must be self-motivated.
- Work well in a team and the ability to perform with little supervision.
- Follow and support all quality, management, and corporate policies and instructions.
Working Conditions and Physical Requirements:
- Infrequent reaching, bending, and stooping.
- Ability to lift up to 50 pounds.
- Frequent standing, walking, and sitting.
EEO Statement:
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Experience in supplier and/or customer quality within a manufacturing environment
- Experience with ISO 9001
- Experience with root cause analysis
- Experience with supplier corrective action requests (SCARs)
- Experience with corrective action and preventive action (CAPA) activities
- Working knowledge of statistical analysis tools, including control charts, ANOVA, and sample size determination
- Analytical and problem-solving skills sufficient to interpret complex data and provide actionable insights
- Ability to read and interpret written specifications and maintain internal and customer-required documentation
- Microsoft Office Suite experience
- Working knowledge of Six Sigma methodologies
- Ability to gather and understand data from systems
- Bilingual or multilingual proficiency, including ASL, preferred
What We Do
Go beyond print. Imagine is more than a print company. For us, it's about ideas. That's how we create stunning visual communications for the best brands out there and the customers who love them.






