Quality Engineer

Posted Yesterday
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Lansing, MI, USA
Hybrid
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
Drives vehicle and supplier quality problem resolution across assigned vehicle areas. Performs root-cause analysis, issue containment, countermeasure implementation, quality assessments, and progress tracking against launch goals. Creates part quality specifications, communicates status in launch reviews, co-leads plant issue-resolution teams, and provides lessons learned to design engineering. Requires independent judgment, leadership, crisis communication, and flexibility to rotate across work shifts.
Summary Generated by Built In
Description
A considerable amount of creativity and initiative are involved, as well as a high level of independent discernment.
Partner with Program Launch Operations Manager (PLOM), Program Engineering Manager (PEM), Quality Engineering Manager, Quality Launch Manager and Lansing Delta Township plant leaders to drive the appropriate priorities and discipline in the organization.
  • Responsible for driving engineering and supplier quality vehicle problem root cause and resolution for your assigned area of the vehicle (Interior, Exterior/Body, or Chassis/Powertrain).
  • The metrics that you will react to in your day-to-day work will be GCA, Plant Direct Run Rate (DRR), Plant Throughput, Ergonomic performance of the vehicle build, Captured Test Fleet (CTF) feedback and lessons learned from previous programs.
  • Responsible for monitoring progress to meet quality goals through common global process assessments, facilitating rapid containment of issues, installation of countermeasures and Leadership concerns to ensure Quality targets are on track.
  • Create and distribute part quality specifications (PQS) based on Design Technical Specification for your assigned area of the vehicle.
  • Provide quality status updates to Program Quality and Readiness Reviews (PQRR's) and other launch meetings critical to assure Quality and Readiness work meets the customer's requirements, and are completed on time with integrity; assure there is a high level of awareness of the risk potential of non-green work and provide guidance on whether to proceed or not proceed decisions.
  • Utilize robust problem solving methods such as GM 7-Diamond, Math Data Assessment, Red X/Shainin Problem Solving, use of TAC fixtures (ITAC or ETAC), and use of part gauges, as well as scanning tools to root cause vehicle fit and function as well as build issues.
  • Effectively use PRTS and SPPS to drive resolution of issues
  • Co-Lead the Issue Resolution Team (IRT) as the Plant Lead for your area of the vehicle for LDT's next Launch.
  • Provide design engineers with Lessons Learned from current plant issues (both resolved and unresolved) to avoid repeat issues.
  • Ensure Quality Assessment is performed and all issues are contained/resolved. Co-Lead and Issue Resolution Team (IRT) for your assigned area of the vehicle to drive communication and documentation of issues to Product Engineering.

Required Qualifications:
  • Bachelors Degree
  • 5+ years of experience in design release, quality engineering or related field
  • Must be flexible to occasionally rotate from 1st to 2nd or 3rd shift
  • Excellent communication and command skills are necessary to be successful in this position
  • Strong leadership skills, managerial courage, organizational skills, strong business acumen and very strong problem-solving skills
  • Proven ability to manage complex, high-pressure situations and make timely decisions with limited information.
  • Skilled in root cause analysis, structured problem-solving, and crisis communication

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Skills Required

  • Bachelor’s degree
  • 5+ years of experience in design release, quality engineering, or a related field
  • Flexibility to occasionally rotate from first to second or third shift
  • Excellent communication and command skills
  • Strong leadership, managerial courage, organizational skills, and business acumen
  • Very strong problem-solving skills
  • Ability to manage complex, high-pressure situations and make timely decisions with limited information
  • Experience with root-cause analysis, structured problem-solving, and crisis communication

What the Team is Saying

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General Motors Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, with company‑paid healthcare for many UAW‑represented hourly employees and broad medical, dental, vision, mental‑health, virtual‑care, life, and disability programs noted across groups. Supplemental unemployment benefits during downtime are also referenced for represented hourly employees.
  • Retirement Support Retirement programs prominently feature a 401(k) with a 4% automatic company contribution plus up to a 6% match for eligible roles, and certain groups note pension or defined‑contribution arrangements. Retiree resources, including a VEBA trust for healthcare in specific populations, are also cited.
  • Parental & Family Support Family support is emphasized through up to 12 weeks of paid family leave for salaried employees and a lifetime reimbursement benefit around $40,000 for fertility, adoption, and related family‑forming expenses via Carrot. Backup care and other caregiver supports are also highlighted in company materials.

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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