Job Purpose :
The Quality Assurance Supervisor is responsible for leading and overseeing all quality assurance and quality control activities across the plant, ensuring that products, processes, and practices comply with internal standards, customer requirements, and regulatory obligations.
The role has a strong hands-on presence on the production floor, combined with responsibility for supervision, performance monitoring, training, reporting, and continuous improvement. The Quality Assurance Supervisor acts as a key quality authority on site and a primary escalation point for quality and safety issues.
Key Responsibilities
Quality Leadership & Supervision
Supervise and support day-to-day quality inspection and assurance activities on the plant floor
Provide clear direction, coaching, and feedback to Quality Inspectors / Technicians
Act as the first point of escalation for quality non-conformances and recurring issues
Promote a strong quality culture and “right first time” mindset across operations
Inspection, Testing & Product Release
Oversee and, where required, conduct in-process and final inspections on finished units
Ensure inspection and test activities are completed in line with procedures and specifications
Review and authorise test documentation, workbooks, and inspection records
Manage and review MRB areas daily, ensuring timely disposition and corrective actions
Ensure no non-conforming product is released from the facility
Quality Systems & Audits
Lead and participate in the internal audit programme, including preparation, execution, and follow-up
Support management reviews through accurate reporting and analysis of quality data
Maintain quality records, procedures, and documentation to required standards
Identify trends, risks, and opportunities for improvement within the quality system
Supplier & Subcontractor Quality
Oversee logging, investigation, and escalation of supplier quality issues
Liaise with the Quality Manager and suppliers to drive corrective and preventive actions
Monitor supplier performance and contribute to supplier quality assessments
Training, Coaching & Development
Deliver on-the-job quality training to address identified gaps or recurring issues
Support induction training for new employees where required
Provide ongoing coaching to production teams on quality standards, best practice, and safety
Ensure consistent understanding of quality requirements at cell and area level
Calibration & Equipment Control
Oversee the calibration system, ensuring all equipment is calibrated, maintained, and recorded correctly
Ensure calibration non-conformances are addressed and escalated appropriately
Coordinate maintenance-related quality and compliance issues
Reporting & Communication
Prepare and contribute to monthly quality performance reports, including Right First Time metrics
Attend and actively contribute to:
Daily production meetings
Engineering / Quality meetings
Report on:
Customer complaints
Supplier quality issues
Product and process-related quality concerns
Lead toolbox talks and quality briefings as required
Health & Safety
Support site Health & Safety objectives by identifying and escalating risks during audits and inspections
Ensure quality-related incidents, near misses, accidents, and corrective actions are recorded and closed
Promote safe working practices and compliance with H&S requirements
You will also be expected to carry out any additional duties that may be assigned to you by the company from time to time.
Skills Required
- Supervisory experience leading quality inspection teams on a production floor
- Experience performing in-process and final inspections and product release control
- Experience managing MRB, non-conformance investigations, and corrective actions
- Experience planning and conducting internal audits and supporting management reviews
- Knowledge of calibration systems and equipment control processes
- Experience delivering on-the-job training and coaching production staff on quality practices
- Experience with supplier quality management, logging and escalation of supplier issues
- Ability to prepare and analyse quality performance reports and Right First Time metrics
- Understanding of health and safety requirements and incident/near-miss reporting
Munters Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Munters and has not been reviewed or approved by Munters.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive in the U.S., contributing meaningfully to overall compensation value. Mentions of full medical, dental, and vision plans are paired with a generally favorable view of the total package.
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Retirement Support — Retirement offerings include a 401(k) with company match and defined vesting, reinforcing longer-term value for employees. This is positioned as a consistent element of the core package in the U.S.
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Leave & Time Off Breadth — Around three weeks of vacation to start is frequently noted for U.S. roles, aligning with competitive mid‑market packages. Time off is often highlighted as a positive component of total rewards.
Munters Insights
What We Do
Munters is a global leader in energy-efficient air treatment and climate solutions. Using innovative technologies, we create the perfect climate for customers in a wide range of industries. We have been defining the future of air treatment since 1955. Today, 3,940 employees carry out manufacturing and sales in more than 30 countries. Munters Group AB reported annual net sales of SEK 10.4 billion in 2022 and is listed on Nasdaq Stockholm.
