Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Salesforce Service Cloud
Good to have skills : Business Requirements Analysis
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Quality Engineer, your day involves collaborating with diverse teams to design and implement comprehensive solutions that enhance the overall application lifecycle. You engage in planning activities that integrate various system components, ensuring seamless delivery and maintaining high standards of quality. Your role includes continuous testing efforts focused on security, application programming interfaces, and regression, alongside developing and executing automation strategies. You actively participate in reviewing code, tracking issues, and contributing to ongoing improvements that support the robustness and reliability of software products.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure alignment of quality objectives with project goals.
- Develop and maintain automated testing frameworks to improve efficiency and coverage.
- Analyze test results and provide detailed feedback to development teams for prompt resolution.
- Support environment setup and data configuration to facilitate accurate and effective testing.
- Assist junior team members by sharing knowledge and providing guidance on quality engineering practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Service Cloud.
- Good To Have Skills: Business Requirements Analysis.
- Experience in designing and implementing automated test scripts and frameworks.
- Strong understanding of continuous integration and continuous delivery processes.
- Ability to perform security testing and API testing within complex application environments.
- Familiarity with defect tracking and reporting tools to support quality improvement initiatives.
Additional Information:
- The candidate should have minimum 3 years of experience in Salesforce Service Cloud.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Proficiency in Salesforce Service Cloud
- Minimum 3 years of experience in Salesforce Service Cloud
- 15 years full time education
- Experience designing and implementing automated test scripts and frameworks
- Strong understanding of Continuous Integration and Continuous Delivery (CI/CD) processes
- Ability to perform security testing and API testing
- Familiarity with defect tracking and reporting tools
- Business Requirements Analysis
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
