Quality Engineer

Posted 3 Days Ago
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42101, Bowling Green, KY, USA
In-Office
Junior
Logistics • Retail • Industrial • Manufacturing
The Role
Support product and process quality across manufacturing by developing QA processes, performing audits, investigating non-conformances and customer complaints, driving CAPA and continuous improvement (Lean/Six Sigma), analyzing quality data, maintaining documentation and calibration systems, and ensuring regulatory and customer standard compliance.
Summary Generated by Built In
Own Your Future at Pan-Oston100% Employee-Owned • Bowling Green, KY

At Pan-Oston, you’re more than an employee — you’re an owner. For over 50 years, we’ve built retail solutions for some of North America’s biggest brands while building careers people are proud of.

Why Join Us?
  • Employee Ownership (ESOP) – Share in the company’s success
  • Work-Life Balance – Flex time for life’s important moments
  • Family-Focused Benefits – Childcare assistance & family coverage
  • Career Growth – Tuition reimbursement & advancement opportunities
  • Supportive Culture – A team built on respect, community, and integrity
  • Growing Company – Backed by a $10M facility expansion in Bowling Green
Benefits Include
  • Competitive Pay
  • Health Insurance
  • FREE Dental & Vision for Employee & Family
  • PTO, Sick Days & Paid Holidays
  • Paid Volunteer Time
  • Employee Assistance Program
  • Gym Membership Discounts
Build More Than Products — Build a Career You Can Own.

Now Hiring:

QUALITY ENGINEER


Position Summary

We are seeking a detail-oriented and analytical Quality Engineer to support product and process quality across manufacturing operations. This role is responsible for developing and maintaining quality standards, investigating non-conformances and customer complaints, implementing corrective actions, and driving continuous improvement initiatives. The Quality Engineer will collaborate cross-functionally to improve product reliability, regulatory compliance, and overall customer satisfaction.

Essential Duties and Responsibilities
  • Develop, implement, and maintain quality assurance processes, procedures, and standards
  • Monitor manufacturing and production processes to ensure compliance with established quality requirements
  • Conduct root cause analysis and lead corrective and preventive action (CAPA) activities
  • Review engineering drawings, specifications, and customer requirements to ensure quality compliance
  • Perform internal quality audits and support external/customer audits
  • Analyze quality data and prepare reports related to trends, defects, scrap, and process performance
  • Collaborate with production, engineering, and supply chain teams to identify and resolve quality issues
  • Support continuous improvement initiatives utilizing Lean, Six Sigma, and other problem-solving methodologies
  • Create and maintain quality documentation, including inspection procedures, control plans, and work instructions
  • Manage environmental and regulatory compliance reporting activities, including Air Permit compliance, KERC Tier II reporting, Form R reporting, and wastewater compliance
  • Administer and maintain the internal calibration system to meet audit requirements from organizations such as UL, ETL, and TÜV SÜD
  • Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines
QualificationsRequired Qualifications
  • Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related field preferred
  • Minimum of 2 years of experience in quality engineering or quality assurance within a manufacturing or related environment preferred
  • Knowledge of quality management systems and standards such as ISO 9001, IATF 16949, or AS9100
  • Experience with root cause analysis methodologies and tools, including 5 Whys, Fishbone Diagrams, and FMEA
  • Proficiency with statistical analysis techniques and quality improvement tools
  • Strong problem-solving, organizational, and communication skills
  • Ability to read and interpret engineering drawings, technical specifications, and related documentation
  • Ability to work a flexible schedule and support multiple shifts as needed
  • Proficiency in Microsoft Office Suite and quality management software systems
Preferred Qualifications
  • Certified Quality Engineer (CQE) certification
  • Experience with Lean Manufacturing and/or Six Sigma methodologies
  • Familiarity with SPC, PPAP, APQP, and MSA processes
  • Experience within manufacturing or other industrial production environments
Key Skills
  • Attention to detail
  • Analytical and critical thinking
  • Process improvement and continuous improvement methodologies
  • Data analysis and reporting
  • Technical documentation and recordkeeping
  • Cross-functional collaboration and teamwork
  • Project management and prioritization
  • Problem-solving and decision-making
Working Conditions
  • Combination of office and manufacturing floor environments
  • Frequent standing, walking, bending, and occasional lifting may be required
  • Occasional travel to supplier and customer locations as needed
  • Exposure to manufacturing equipment, noise, dust, and varying temperatures in production areas

Skills Required

  • Knowledge of quality management systems and standards such as ISO 9001, IATF 16949, or AS9100
  • Experience with root cause analysis methodologies and tools (5 Whys, Fishbone, FMEA)
  • Proficiency with statistical analysis techniques and quality improvement tools
  • Strong problem-solving, organizational, and communication skills
  • Ability to read and interpret engineering drawings and technical specifications
  • Ability to work a flexible schedule and support multiple shifts as needed
  • Proficiency in Microsoft Office Suite and quality management software systems
  • Bachelor's degree in Engineering, Quality Management, Manufacturing, or related field
  • Minimum of 2 years of experience in quality engineering or quality assurance within manufacturing
  • Certified Quality Engineer (CQE) certification
  • Experience with Lean Manufacturing and/or Six Sigma methodologies
  • Familiarity with SPC, PPAP, APQP, and MSA processes
  • Experience within manufacturing or other industrial production environments
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The Company
350 Employees
Year Founded: 1968

What We Do

Pan-Oston Company is an employee-owned industry leader specializing in the design and manufacture of custom metal and wood fixtures and checkout systems for grocery, retail, and convenience stores. Operating under Houchens Industries for over 50 years, they provide high-quality solutions including concept design, prototyping, security fixtures, and installation services to some of North America's largest retail brands.

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