Quality Assurance Supervisor

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Shannon, MS
In-Office
Software • Automation • Manufacturing
The Role

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?

Position Overview

Develop quality standards and specifications, implement quality procedures and analyze quality challenges.  

What you'll do

  • Responsible for incoming inspection of aluminum extrusions and steel and conformance of painted products.
  • Works with aluminum extruders and engineers to in development phase of new extrusion products.
  • Communicates material and packaging specifications to suppliers.
  • Communicate with suppliers on non-conformances.
  • Maintains color standards. Works with the marketing departments of various Hunter Douglas Divisions to establish color standards for products. Works with paint vendors and the Intermix department to insure color conformance of paint.
  • Develops and implements procedures for insuring color conformance of products.
  • Analyzes quality problems and develops procedures to correct them.
  • Keeps statistical records on quality issues and generates graphs and charts to analyze trends in customer returns. Analyzes and initiates action on customer complaints and Corrective Action Requests.
  • Uses computer software to analyze process capabilities and process control and evaluates results.
  • Performs First Article inspections on new or revised products. Will also work with and oversee the day-to-day activities of the Quality Technicians.
  •  

Who you are

  • Bachelor’s Degree preferably in engineering related field
  • Industrial manufacturing experience preferably in metals industry
  • 5 Years of Quality Supervisory or managerial experience 
  • Experience in metal finishing or painting operation preferred
  • Must have good communication skills.
  • Position requires detail-oriented person with ability to handle several different projects at once.
  • Experience or training in Quality Management Systems is required (preferably ISO 9001:2015)
  • Basic understanding of SPC (Statistical Process Control), process capability studies, and trend analysis.
  • Experience in close color control/differences is essential.
  • Must score well on Farnsworth-Munsell 100 Color Hue Test.
  • Must have attended or be willing to attend the MacBeth “Fundamentals of Color and Appearance” Seminar or an equivalent seminar.
  • Able to understand and use ASTM, Aluminum Association, ANSI and other standards to write quality specifications and procedures.
  • SAP system experience
  • Travel up to 25%

What's in it for you?

  • Annual base salary range: $70,000.00 - $89,000.00
  • Bonus target range: 10-20%
  • Generous benefits package including medical, dental, vision, life, disability
  • A company culture that prioritizes internal development and professional growth
  • Time off with pay 
  • 401(k) plan with a degree of employer matching
  • Paid parental leave
  • Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.


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The Company
HQ: Pearl River, NY
2,265 Employees

What We Do

Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors. Our products are thoughtfully engineered to craft your perfect light, and many designs offer additional energy efficiency and child safety benefits. A versatile product portfolio and broad selection of innovative operating systems—including advanced automation—allow you to effortlessly choose the look you desire and how your window treatments function.

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