About Metalsa: We are a global company with 60+ years of experience in the automotive industry, we manufacture safe and sustainable products for people around the world. We are working for a better future where we enrich communities every day by being committed to people, innovation, and our planet. If you have what it takes to accelerate Metalsa’s vision of future mobility, we want you to join the team! For more information, visit metalsa.com
Mission: Quality Engineer Liaison
Lead all concerns related to product quality at the customer in Detroit, Michigan (Dearborn). Provide daily on-site support and supervision of the liaison inspection team.
Function/Accountability
Responsible for Customer Issue follow-up and resolution to close all customer concerns.
Interface with customer assembly plants (at customer facilities in Dearborn), resolving concerns with customers daily.
On-Call for all Customer concerns
Responsible for developing and maintaining strong customer relations
Communicate through available resources, all quality concerns, requirements, and information.
Offer ideas for improvement of all systems and help implement them.
Responsible for tracking all customer concerns and analyzing data as a proactive step for continuous improvement of products.
Responsible for all Countermeasure activity to customer concerns.
Coordinate efforts among all required parties to support an effective quality system.
Coordinating continuous improvement activities.
Additional responsibilities as required – this position is subject to change as the needs of the department change
Education
Two-year degree in a related field with 2-3 years of experience or 5-7 years of related experience as a quality engineer liaison
Experience and knowledge with lean manufacturing
Ability to read blueprints, including GD&T
Working Knowledge Material flow/Process flow analysis
Supervisory and training experience (will have direct reports with coordination of the customer plant)
Development of basic inspection procedures for receiving, process, and final assembly
Preferred Customer and supplier contact related to quality and problem resolution
Experience or knowledge of manufacturing welding practices preferred
Customer service/customer centric, relationship building required
Presentation experience to leadership audiences required
Quality assurance experience in a manufacturing environment (automotive or industrial preferred)
Understanding of customer-related quality procedures and processes
All employees are responsible for understanding and complying with applicable policies, procedures, and internal controls; executing assigned control activities; maintaining appropriate supporting evidence; and promptly reporting any identified deviation, risk, or control deficiency to the direct leader.
What is in it for YOU?
As part of the Metalsa team, you will benefit from great compensation and benefits package!
- Vacation, Personal Time, and Paid Holidays
- Excellent Benefits Plan!
- Medical, dental, vision, prescription insurance
- Paid Short-Term Disability & Long-Term Disability Coverage
- Flexible Spending Account (FSA)
- Health Reimbursement Account (HRA)
- 401(k) Company Matching
- Tuition Reimbursement Program
- Advancement Opportunities & Training Programs
- Other Discounts & Perks!
Skills Required
- Two-year degree in a related field with 2–3 years of experience, or 5–7 years of related experience as a quality engineer liaison
- Experience and knowledge with lean manufacturing
- Ability to read blueprints, including GD&T
- Working knowledge of material flow and process flow analysis
- Supervisory and training experience, including coordination of direct reports at the customer plant
- Ability to develop basic inspection procedures for receiving, process, and final assembly
- Customer service, customer-centric behavior, and relationship-building skills
- Presentation experience with leadership audiences
- Quality assurance experience in a manufacturing environment
- Understanding of customer-related quality procedures and processes
- Customer and supplier contact experience related to quality and problem resolution
- Experience or knowledge of manufacturing welding practices
- Automotive or industrial manufacturing experience
Metalsa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Metalsa and has not been reviewed or approved by Metalsa.
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Fair & Transparent Compensation — Pay is considered competitive for manufacturing roles and often described as good or great. Feedback suggests total earnings can be strong when overtime opportunities are available.
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Healthcare Strength — Health insurance is frequently characterized as strong, with comprehensive medical, dental, and vision coverage. Feedback suggests plan quality contributes meaningfully to overall satisfaction.
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Retirement Support — A 401(k) with company match is regularly highlighted as part of the package. Feedback suggests this feature boosts the perceived value of total compensation.
Metalsa Insights
What We Do
Metalsa is a private company and a subsidiary of Proeza Group. We manufacture tier 1 structural components for the light and commercial vehicle markets. We are constantly growing and innovating. Having state of the art technology that keeps products at the forefront. Our portfolio includes structural components for light trucks as well as chassis frames, side rails, and cross members of heavy trucks and buses. For us, our collaborators are the engine of the company and everyone works together to achieve our vision; “Together, we build the future of lightweight vehicle structures through innovation-driven solutions”. Our culture is a strong asset to foster collaboration and communication in order to support efficient decision-making processes. We continually strive to eliminate barriers of collaboration and seek for human development and the well-being of our communities. We create a multicultural team of more than 11,000 employees around the world giving Metalsa the opportunity to offer solutions to the customer with a strategically global perspective.
