Quality Engineer III

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Quality Engineer III to join us in Cebu!

Job Summary:

Customer Quality Engineers serves as the primary interface with customer on all quality related issues. The role ensures customer satisfaction by managing product quality performance, driving problem resolutions, and preventing recurrence through continuous improvement activities.

Essential Duties and Responsibilities:

• Manage customer complaints, field return, SCARS/8D response, and quality deviation requests
• Lead root cause analysis with cross-functional teams.
• Support customer audits, line walks, and quality reviews
• Responsible for managing customer audits, scheduling, leading, follow up and closure on all audit actions. 
• Define inspection methods and quality check points across a product line.
• Develop, implement In process Inspection / Final outgoing quality control to ensure CTQ characteristics are consistently achieved.
• Work with Engineering and Supplier Quality to ensure proper rootcause analysis for recurring issues and provide disposition for MRB parts.
• Support NPI builds from quality perspective, engineering change and validation activities.
• Compile and analyze data trends to identify systemic issues and improvement opportunities.
• Ensure manufacturing processes follow approved OMS and customer drawing /specifications.

Knowledge, Skills and Abilities:

• Demonstrate skills in preventive quality methods and compliance, statistical data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunities, and business process improvement. 
• Demonstrate the skills in managing customer quality issues, experience in setting up product and process quality control for equipment assembly line.
• Knowledge of regulatory and compliance, experience in product, process and system audit. 
• Strong communication skills.
• Knowledge in Process FMEA, SPC and Measurement System Analysis
• Ability to interpret technical drawings, specifications and Test data
• Knowledge in Basic Statistics and process data analysis for continuous improvement

Educational/Certification Requirement:

• Min. of Bachelor in Engineering or equivalent technical field is required, with Mechanical engineering preferred.
• ASQ Certification such as CQE, CQA are advantageous
• Training or certification in quality core tools (APQP, PPAP, FMEA, MSA, SPC) is preferred.

Experience Requirement:

Work Experience:

• Min. 3-5 years of working experiences in Quality Engineering, Customer Quality or Manufacturing Quality engineering environment   
• Experience in managing customer complaints, 8D process, and driving rootcause investigation is required.    
• Experience with the ISO 9001 standard is required.
• Strong background in problem-solving methodologies, such as 5 Why, Fishbone, FMEA, DMAIC and SPC.
• Experience dealing directly with customer for auditos and quality performance review

Physical Demands and Working Conditions: This section is required for compliance with the Americans with Disabilities Acts (ADA)

Criteria:

Requirements:

• Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a standard office environment

• Work Hours (if not regular day – i.e., shifts)

Standard Office Hours

• Physical Demands (i.e., lifting, kneeling, crouching, climbing)

Work may require the ability to lift 10-20 pounds infrequently.

Ability to talk on phone and use computer for extended periods of time may be required.

• Environmental Exposure (i.e., extreme weather conditions, noise levels, electrical or chemical exposure)

May involve exposure to moderate noise levels from printers, faxes, computers etc.

• Overnight Travel (% of time)

Work may require out of town travel depending upon assignment (training and meeting).

Malaysia                     

Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, pregnancy, political affiliation, union membership, covered veteran status, protected genetic information and any other characteristic protected under laws and regulations.