Quality Engineer III

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

A Quality Engineer is responsible for ensuring that products and services meet the necessary quality standards throughout the production and delivery process. They perform tests and evaluations to identify any defects or issues with the product, and work with teams to find solutions to these problems. They also develop and implement quality control processes and procedures to prevent future issues.
Manage Customer Quality at various Customers. Responsible for product quality and customer servicing responsibilities at for the North American region. The Engineer will provide the leadership needed to advocate for the customer and drive alignment with internal Nidec functions such that we meet or exceed our customers’ expectations in the quality of our products and services. This includes the transformational leadership needed to drive out defects and continuously improve cost of poor quality such that we convey a lean and world class provider of products and services to our customers.

Job Description

SPECIFIC JOB RESPONSIBILITIES

• Develop and implement quality control processes and procedures
• Perform tests and evaluations throughout the production and delivery process to identify defects
• Work with cross-functional teams to identify and implement solutions to quality issues
• Conduct root cause analysis and implement corrective and preventative actions
• Develop and maintain quality control documentation
• Train employees on quality control standards and procedures
• Provide input on product design and development to ensure quality standards are met
• Provide support during external and internal audits
  • Takes the lead in managing the quality relationships with the assigned key customer accounts.
  • Drive customer and industry (AIAG [Automotive Industry Action Group] Effective Problem-Solving guideline) expectations in problem solving. Lead teams on customer specific formats as required (8D/5D, A3, DMAIC 6Panel, PRR, etc.…).
  • Act as an advocate for our customers to ensure the Nidec team meets product, delivery, and application requirements, including specific process requirements such as change management and problem-solving process disciplines.
  • Work with Nidec plants to establish material boundary samples, quality standards, and develop testing and evaluation techniques to ensure material quality is to customer’s expectations and requirements.
  • Monitor quality performance, support and actively communicate corrective action work across the supply chains (from mills to outside processors thru “end use” customers).
  • Contribute towards continuous improvement activities in product quality and process efficiency across the supply chain.
  • Understand and be able to apply product quality standards, customer specifications, and industry standards.
  • Be familiar with the capabilities and limitations of producing plants and have the ability to communicate this information to customers.
  • Coordinate quality activities with corporate, plant, and customer quality departments.
  • Ensure accurate transfer of customer requirements or processing instructions to the mills and processors.
  • Ensure results are documented in the Nidec QT9 system, following established policies.
  • Proactively engages across functions and within the businesses to identify meaningful opportunities for improving efficiencies and reducing costs. 
  • Utilizes knowledge, skills, and influence to facilitate breakthrough performance across the organization.
  • Report directed operational, metrics-based benchmarking to identify and share best practices.

Organizational Impact

• Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job family results, using practical technical principles
• Intermediate-level technical contributor; generally, works independently under moderate supervision and may seek advice of more senior employees in the same area
• Failure to achieve results requires allocation of additional resources to meet goals and impacts project completion with the potential for additional financial expense
• Works on smaller, less complex projects/assignments

Communication & Influence

• Ability to communicate effectively to motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization.
• Communicates with employees typically within the department and/or job family, explaining and interpreting matters related to the department; will communicate with external clients or partners
• May influence employees within own job area at an operational level

Innovation & Complexity

• Responsible for making minor approvement to technical/business process, procedures, or systems to contribute to the performance of the team
• Problems faced may be difficult but are not complex, requiring application of technical skills/analysis drawing from prior experiences, and typically involve consideration of multiple issues and impact job family and/or multiple teams

Leadership & Talent Management

• May provide guidance, help with training and review work of entry-level employees
• May lead parts of less complex projects or processes

Knowledge & Experience

• Requires understanding of basic context and practical knowledge of technical and business environment as well as potential and upcoming technical advances within area of specialization, typically obtained through advanced education and relevant experience
• Requires a bachelor’s degree or equivalent experience and minimum 5 years of prior relevant experience
• Experience leading cross-functional teams on projects
• Strong project and program management skills.
• Strong structured problem solving, Lean Six Sigma experience desired.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in engineering or related field
• 5+ years of experience
• Strong analytical and problem-solving skills
• Strong structured problem solving, Lean Six Sigma experience desired.
• Knowledge of quality control processes and procedures
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Ability to manage multiple projects and priorities
• Experience with quality control software and tools

Languages

• English mandatory

Salary Range: 90K-110K DOE

Additional Job Details

CORE COMPETENCIES

• Global Mindset
• Leadership Capability
• Ability to work in Matrix Org
• Operates with Nidec Values
• Customer Focus
• Strategic Thinking
• Problem Solving
• Change Management
• Building Effective Teams
• Action Oriented
• Complexity Management
• Being resilient
• Collaborates
• Effective Communicates

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.