Quality Engineer II, Quality Engineering & Testing

Become an everyday champion — and build a career where your impact fuels financial progress.

What We Do

CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We’re embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are

• Merrick Bank: The bank that builds
• CardWorks Servicing: One partner, total performance
• Carson Smithfield: Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer. 

Our team tackles the industry’s most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans.  We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC®-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary:

At CardWorks, we are actively seeking a committed Quality Engineer II to be a crucial asset to our quality engineering team. In this capacity, your primary responsibility will be to design, develop, and maintain automated tests for both UI and API functionalities. Your role will involve close collaboration with the QA team to ensure these automated tests are integrated effectively into our CI/CD pipelines.

Essential Functions:

• Technical – deep experience in integrating a strong software development background with a passion for the discipline of Quality Engineering.
• Create and maintain automated UI and API tests
• Write and execute Test Case to ensure development outputs meet defined specification cases in coordination with Business requirements and Technical Specifications
• Pinpoint and rectify inconsistencies within card program setting controls, ensuring accurate configurations
• Document software defects using JIRA bug tracking system
• Be able to use Test Case Management tools such as Zephyr
• Monitor bug resolution efforts and track successes
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Participate in test case reviews and ensure requirements traceability, proper coverage
• Perform Exploratory, Functional, Integration, UI, back-end testing, White box/Black box testing. Demonstrate the capacity to investigate and debug complex issues.
• Methodology –deep expertise and knowledge in Quality Engineering standards, processes, policies, and procedures.
• Demonstrate and evangelize a passion for process and methodology through daily actions
• Adhere to and support all established and documented methodology/best practices in alignment with the Release methodologies and processes
• Adhere to and support group processes, procedures, and standards to drive and guide a repeatable, reliable delivery of high-quality software products and services
• Display a basic understanding of testing methodology and product knowledge in the design of tests
• Team Support/Leadership – deep commitment to working in and fostering a highly collaborative, innovative, and high performing product team.
• Advise, assist, and mentor QE team members with distributed testing responsibilities
• Evangelize, support, and embody Cardworks’s Company Mission, Strategy and Values
• Foster a culture of ownership and pride for delivering the highest levels of quality and excellence
• Assess solution risk and assist the project team in prioritizing testing efforts

Skills & Competencies:

• Strong team player with the ability to lead and collaborate with all levels of the organization
• Ability to influence others and motivate with a positive and confident personal style
• Possess a drive towards forward progress and delivering results while taking responsibility
• Multi-tasker with the ability to set and manage priorities
• Strong analytical and problem-solving skills with a high aptitude to learn
• Proactively and transparently communicate challenges/successes to leadership
• Exhibit and relentlessly demonstrate a high level of attention to detail
• Flexibility, adaptability, and willingness to help in other areas as priorities shift
• Ability to effectively operate with minimal supervision but keeping leadership in the loop

Education and Experience:

• 2-4 years UI Test automation experience (e.g., Selenium and Playwright,)
• 2-4 years of hands-on working experience building API automation tests using Karate 2-4 years of hands-on experience with programming/scripting, preferably in languages like Python, TypeScript, or JavaScript
• 2-4 year’s experience creating XPath queries and functions
• Knowledge in API testing tools such as Postman, RestAssured, and similar.
• Basic understanding of RESTful API principles, best practices, and microservices patterns
• Demonstrate basic SQL programming skills (queries, joins, etc.)

Summary of Qualifications:

• Bachelor’s in computer science (or relevant degree) with 2 years of experience
• 2-4 years of experience in software testing
• Preferred Experience using: Credit card processing and payment processing platforms
• Knowledgeable in testing methodology, design, execution and attaining product knowledge
• Experience with QA techniques including black box, white box, and gray box approaches for smoke, regression, functional, user acceptance and exploratory testing
• Experience with the development of use cases, test scenarios and/or test plans
• Investigating and debugging complex issues
• Experience with Agile testing
• Experience using JIRA or another bug tracking tools
• Experience using Test Case Management tools such as Zephyr

#INDHP

*This is an onsite role in our Horsham, PA office.

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program 
• Benefits Package -Medical, Dental, and Vision (plus much more) 
• 401(k) Plan with Company Match 
• Short- & Long-Term Disability 
• Wellness Programs 
• Group Life and AD&D Insurance 
• Paid Vacation, Sick Days and bank Holidays 
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite.  Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.