Quality Engineer I

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Job Description: The Quality Engineer role is designed to provide tactical support for ongoing logistics activities related to the storage and handling of medical and surgical products within the North America Distribution Center (DC) Network of Owens & Minor. Responsibilities include, but are not limited to, overseeing DC quality assurance, managing the re-packaging, re-boxing, and labeling protocols, conducting investigations into quality-related issues, maintaining accountability for non-conforming products, and driving continuous improvement initiatives in the assigned DCs. The ideal candidate must be a critical thinker and be open to working in a fast-paced environment that emphasizes technical, tactical, and process improvement support. This role requires alignment with the goals and vision of senior leadership while supporting various business strategies and new product launches.

The anticipated salary for this position is $70,000 annually.  The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. This position is onsite at the Owens & Minor distribution center in Morgantown, WV.

Core Responsibilities:

• Manage self in accordance with the expected behaviors of the Leadership Qualities.

• Provides support in solving challenging technical problems related to quality issues and technologies.

• Provide support in the development and implementation of new quality concepts, tools and strategies to improve business practices.

• Actively participate in the initiation and closure of corrective and preventive actions (CAPAs), Deviations, Change Controls, Document Management, and temperature monitoring.

• Ensure controls of non-conforming products located at the assigned DCs.

• Support new product launches for Owens & Minor.

• Help to drive continuous improvement at the assigned DCs by conducting Procedure/Process Flow Audits and Failure Mode/Gap Analysis.

• Provide QA oversight for Owens & Minor in support of repackaging and labeling protocols, product containment, and investigations at the assigned DCs.

• Meet all training requirements and effectiveness criteria.

• Enhances department reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

• Assist with the development, implementation and maintenance of Owens & Minor Distribution Quality Metrics.

• Conduct employee training audits to ensure employees are trained and qualified on all assigned tasks.

• Optimize key relationships with levels of management within Operations Quality, Product Supply, and Distribution Network.

•   Performs other duties as assigned.  

Qualifying Experience:

• Bachelor’s degree (B.S.) in Engineering or a Science related field required

• Three (3) or more of quality engineering experience in a manufacturing or logistics environment preferred

• Microsoft Application experience with Word, Excel, PowerPoint, and Outlook required.

•  Any combination of education and experience to meet the above requirements will be considered

• Extensive knowledge of quality engineering/quality control principles; basic knowledge of statistics preferred

• Experience in a medical device manufacturing or logistics environment preferred

• Medical Device experience, knowledge of 21 CFR Part 820, (ISO 13485 a plus) preferred 

• Basic understanding of Title 21 Code of Federal Regulations and other Federal and State regulations applicable to O&M's activities

• Working knowledge of an electronic Quality Management System a plus

•  Ability to work independently and as part of a team

•  Possesses effective oral, interpersonal, and written communication skills.

•  Basic analytical capabilities with demonstrated skill in evaluating reports, identifying issues, noting trends, and reporting to these observations to management

•  Must be able to analyze and define problems, collect data, establish facts and draw conclusions potentially with assistance from senior members of the team

• Other duties as assigned

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.