Quality Engineer, Biscuits Plant

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.
How you will contribute
You will support elements of the site's quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More about this role
The QC Engineer is responsible for monitoring and maintaining the plant's Quality systems to ensure compliance to Mondelez requirements. Areas of focus will include the identification and achievement of facility Quality KPI's through appropriate corrective/preventive actions and continuous improvement initiatives. This role will actively participate in all auditing activities and follow-up. Further, this role will act as support for QCMS/ISO and HACCP functions, will lead the development of new quality systems/programs across the facility.
What you need to know about this position:

• Analyze quality performance using statistical and analytical tools and methods.
• Ensure all products are complies with Mondelez Quality Standards by developing and monitoring the CTQs and CTPs using SPC tools.
• Lead and train Trace/Recall ensuring compliance with Mondelez Special Situations Management and audit requirements.
• Support for Hold/Release documentation and dispositioning of products.
• Ensure all specification/KPI/QCMS/FSSC/ISO plans are maintained and updated/approved as required .
• Establish systems to ensure compliance and effective implementation of the Mondelez Quality Policies, Sanitation Manuals, and Mondelez HACCP Approaches.
• Lead the development of new quality documents and maintenance of the documented Quality systems to assure compliance with corporate requirements.
• Create the technical SOPs for the processes based on the R&D recommendations.
• Track and report KPI's to management on a regular basis.
• Support the manufacturing process to remove risks that may lead to consumer harm or dissatisfaction, regulatory adverse comment and/or damage to the Mondelez brands by applying and monitoring the necessary control points.
• Support resolving consumer/ customer product and package complaints through root cause analysis.
• Support all internal and external inspections/auditing visits. Support audit preparation activities and complete necessary reports.
• Own and lead the CAPA (Corrective Action Preventive Action) quality policy for the site which includes the facilitation of the process of root cause analysis and preventive actions investigations including the evaluation of the preventive action effectiveness.

What extra ingredients you will bring:
Education / Certifications:
Bachelor's Degree in Engineering (Production, Mechanical or Chemical)
Job specific requirements:

• 2-3 years of experience
• Experience in the use of statistical concepts in the control of manufacturing operations
  Minitab knowledge is a plus.
• Ability to analyze data, proven record demonstrating ability to effectively problem solve
• Strong Continuous Improvement mindset and Project leadership skills
• Strong communication skills and a desire to coach and develop a team through one-on-one conversations
• Have strong time management skills
• HACCP knowledge

Travel requirements:
Work schedule:
No Relocation support available
Business Unit Summary
Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Supply Chain Quality Assurance
Product Quality, Safety and Compliance