Quality Engineer 2

Posted 7 Days Ago
Be an Early Applicant
Statesville, NC, USA
In-Office
73K-91K Annually
Mid level
Automotive • Manufacturing
The Role
Resolve customer quality issues, support mass production launches and design changes, perform internal quality audits (IATF16949/ISO9001), prepare PPAP/ISIR/ISLR and run-at-rate documents, investigate OEM defects and warranty claims, lead cross-functional teams to implement corrective actions, and assist continuous quality improvement activities.
Summary Generated by Built In

Under moderate supervision, the Quality Engineer 2 ensures that all customer quality issues are quickly resolved, and they are satisfied with the level of service expected by DENSO. Acts as a window person between the customer and DESNO for mass production issues, new model launches, and design change management.

**An updated resume is required for consideration**

Major Responsibilities:

  • Responsible for maintaining good relations with customers/suppliers/manufacturing including good communications and transfer of information.
  • Maintain routine customer/supplier visits as needed.
  • Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO).
  • Provides assistance for associates in areas of quality improvement, (i.e. SPC, measuring problem solving, etc.)
  • Provides support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations.
  • Prepares data for ISIR / ISLR reports.
  • Prepares customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc.
  • Responsible for the investigation of OEM defects and field warranty claims.
  • Effectively leads CFT for implementation of countermeasure.
  • Completes and communicates necessary reports.
  • Know and understand quality policies and procedures, and customer engineering standards.
  • Should have training for problem solving (including 5WHY) and PFMEA.
     

Minor Responsibilities: 

  • Responsible for participation and the promotion of company activities such as IATF16949, ISO9001, ISO14001 and Employee Involvement, etc.
  • Requires effective communication and involvement with team members, internal departments and related outside resources in both written and oral formats.
  • Know, understand and comply with policies and procedures and be able to administer them fairly and consistently.
  • May require shift work & overtime to support area of responsibility as needed.
  • Ability to work in a manufacturing environment and perform duties with minimal supervision.
  • May assist in orienting and training lower-level employees.
  • Update job knowledge by participating in educational opportunities.
  • Maintain 5’s standards.
  • May require travel to Japan
  • Duties and task are frequently non-routine. Resolves most questions and problems and refers only the most complex issues to higher levels.

Qualifications:

  • Bachelor's degree in engineering or related field
  • 2-5+ years of relevant experience

Benefits Summary: 

Medical, Dental, Vision, Prescription Drug plans  
401K with 4% Company Match 
Vacation/PTO and 13 Paid Holidays  
Bonus Program  
FSA/HSA and Dependent Care Programs 
Company provided Life, Disability, ADD and Business Travel Insurance 
Various No Cost Wellness & Chronic Condition Management Programs 
Various Optional Insurance programs such as legal, identity theft, critical illness, etc. 
Tuition Reimbursement  
Career Development and Ongoing Training  
Employee Assistance Program  
Employee Spotlight and Recognition Program  
Volunteer Opportunities  
Onsite Fitness Center (vary by location) 
Cafeteria and food markets (vary by location)  
Onsite Health Clinic and Pharmacy (vary by location) 

Candidates residing 50+ miles from the work location are eligible for relocation assistance.  

Annual Salary: $73,000 - $91,000 

Skills Required

  • Bachelor's degree in engineering or related field
  • 2-5+ years of relevant experience
  • Training in problem solving (including 5WHY) and PFMEA
  • Ability to perform internal quality audits (IATF 16949, ISO 9001)
  • Experience preparing PPAP, PSO, ISIR/ISLR and Run-at-Rate documentation
  • Ability to work in a manufacturing environment with minimal supervision

DENSO Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DENSO and has not been reviewed or approved by DENSO.

  • Healthcare Strength Medical coverage includes multiple plan designs through a major carrier, telemedicine, and chronic‑condition programs bundled with enrollment. On‑site family health centers at select locations add convenient primary care and pharmacy access for eligible members.
  • Retirement Support The 401(k) program uses automatic enrollment with a straightforward dollar‑for‑dollar company match on initial contributions and an annual true‑up via a recognized recordkeeper. Auto‑increase and the potential for discretionary employer contributions reinforce long‑term savings support.
  • Wellbeing & Lifestyle Benefits Wellness incentives can reduce medical premiums, and resources span musculoskeletal care, weight management, digestive health, and behavioral health at no additional cost when enrolled. Site‑based amenities like on‑site care, fitness options, and tuition reimbursement expand lifestyle value where available.

DENSO Insights

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The Company
HQ: Kariya, Japan
18,627 Employees
Year Founded: 1947

What We Do

DENSO is one of the world's largest automotive suppliers with a 75-year history of providing advanced automotive systems and technology to automakers worldwide. While our products are featured on nearly every vehicle make and model on the road today, we're also looking to innovate beyond automotive so we can maximize how we support the evolving needs of society. Globally, we have 158,000 employees, including 27,000+ in North America, working together every day to pursue our Two Great Causes: Green -- which represents our goal of achieving carbon neutrality by 2035 through our products, processes and facilities; and Peace of Mind -- which focuses on developing solutions for safer and more seamless experiences across society. Together, they help us pursue our mission of contributing to a better world.

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