POSITION SUMMARY
The CQC Reviewer's position duties include, but are not limited to gathering, tracking and analyzing quality assurance data and auditing expense vouchers to include providing advice and guidance to investigators on vouchering. The CQC Reviewer will also provide daily support and backing to the Compliance & Quality Control Manager and Program Managers when requesting assistance.
PAY RATE
Hourly Rate
RESPONSIBILITIES
- Perform initial audit of vouchers in IRMA and identify any high-cost items for further review.
- Provide support and guidance to field investigators on vouchering process.
- Review/analyze data to identify integrity, cost, trending, and anomaly issues/concerns and present findings via Excel.
- Print and prepare QA letters for outgoing mail.
- Process incoming QA letters via mail to include logging feedback in IRMA and filing per customer guidelines.
- Conduct Source post interview callouts via telephone for quality assurance.
- Support preparation and data gathering for Investigator Review Board (IRB) activities.
- Provide daily support and assistance to INSG management and Contract Investigators regarding cost and compliance issues.
- Assist with data ingestion and extraction from case management and other investigative support systems.
- Other duties as assigned.
- Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.
QUALIFICATIONS
- Must be a U.S. Citizen and possess a current adjudicated SSBI for Secret level security clearance.
- Minimum 18 years of age.
- Bachelor’s degree from four-year college or university and some knowledge of the background investigation process; or equivalent combination of education and experience.
- High reasoning skills, including the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in oral, written, or schedule form.
- Ability to read, analyze, and interpret general technical procedures, or governmental regulations. Ability to present information in an effective manner to management and general business correspondence.
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) and case management software.
- Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
Skills Required
- Must be a U.S. Citizen
- Possess a current adjudicated SSBI for Secret level security clearance
- Bachelor's degree from four-year college or university
- Some knowledge of the background investigation process
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
Constellis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Constellis and has not been reviewed or approved by Constellis.
-
Leave & Time Off Breadth — Structured PTO starting around 15 days per year, increasing with tenure, plus 12 company holidays establishes a predictable time-off baseline. This design provides clear accrual growth with tenure.
-
Retirement Support — A 401(k) is available at hire for eligible employees with contributions adjustable at any time. This offers accessible retirement saving even as terms may differ under collective bargaining agreements.
-
Career-Linked Recognition & Rewards — Programs include short-term incentive pay, SPOT awards, and an annual Employee Excellence Award of $5,000. These mechanisms add cash recognition beyond base pay when available.
Constellis Insights
What We Do
Constellis is the largest and most diverse non-financial risk management company in the United States, providing operational support and risk management services to safeguard people and infrastructure globally.
