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Job Responsibilities:
Leads complex quality analysis, program coordination, and process optimization. Owns client reporting for assigned projects and mentors junior staff. Shared accountability with Project Managers.Key Responsibilities
- Build and maintain quality dashboards (throughput, accuracy, error mix, trend lines) and share concise summaries.
- Perform sampling and guideline-adherence checks; log defects with categorization and severity.
- Track corrective actions to closure; verify re-tests and document outcomes.
- Coordinate training sessions and refreshers; manage attendance and quick assessments.
- Keep guidelines/SOPs/rubrics current and version-controlled; manage release notes.
- Prepare client-ready exports (tables, charts) with consistent formatting and footnotes.
- Liaise with PMs and Ops to align timelines and inputs for reporting and audits.
- Manage access requests and permissions for QA tools and folders.
- Support vendor coordination (checklists, SLAs, documentation requests).
- Identify minor process gaps and suggest simple fixes (templates, checklists).
Additional Job Details:
Education
- Bachelor’s degree in Linguistics or a related language field strongly preferred; degrees in Quality, Operations, Business, or Data/Engineering also considered, or equivalent experience.
- Graduates of top-tier universities preferred.
Experience
- 3-7 years of experience in operations/quality coordination, linguistic quality review, or data analysis.
Skills
- Organization across multiple small workstreams; attention to detail.
- Clear communication with internal teams, vendors, and PMs.
- Good use of spreadsheets and task boards; basic BI familiarity is a plus.
- Applies SOPs and QA checks consistently; escalates risks early.
- Operates independently day to day in a remote environment.
Scope & Autonomy
- Manages small/medium quality workstreams within defined processes.
- Independent in routine decisions; seeks guidance for non-standard items.
- Collaboration with cross-functional teams.
Skills Required
- 3-7 years of experience in operations or quality coordination, linguistic quality review, or data analysis
- Bachelor's degree in Linguistics or a related language field, or equivalent experience
- Organization across multiple workstreams and strong attention to detail
- Clear communication with internal teams, vendors, and project managers
- Proficiency with spreadsheets and task boards
- Basic business intelligence familiarity
- Ability to apply SOPs and QA checks consistently and escalate risks early
- Ability to work independently in a remote environment
WeLocalize Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WeLocalize and has not been reviewed or approved by WeLocalize.
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Wellbeing & Lifestyle Benefits — Flexible, fully remote scheduling is often highlighted as making earnings more workable for supplemental income. Feedback suggests that the ability to choose hours and work from home offsets some concerns about lower or variable pay.
WeLocalize Insights
What We Do
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 250,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our people work across offices in North America, Europe, and Asia serving our global clients in the markets that matter to them. • Global team of 2,100+ • Offices in North America, Europe and Asia • Quality Certifications: ISO 9001:2015, ISO/IEC 27001:2013, ISO 17100:2015, ISO 13485:2016, ISO 18587:2017 • Accredited professional translators and interpreters for 250+ languages www.welocalize.com
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