Quality Control Supervisor

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Quality Supervisor provides leadership and guidance for the department, works to improve core processes, and manage projects. They will accept ownership of ensuring the staff is developed in all quality assurance functions. This person also works to develop a clear understanding of the business and technical aspects of the quality assurance function to support the entire organization.

Company Overview

The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company and is a $300 million company with four industry-leading brands, 1,200 employee partners, 100 licensee partners, and 300+ points of distribution. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. The company operates manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, and crematories. The monument division produces granite memorials and markers, custom granite signage, and engraved brick pavers, and engages in wholesale monument sales.

Position Overview

The Quality Supervisor provides leadership and guidance for the department, works to improve core processes, and manage projects. They will accept ownership of ensuring the staff is developed in all quality assurance functions. This person also works to develop a clear understanding of the business and technical aspects of the quality assurance function to support the entire organization.

Essential Duties & Responsibilities

• Exhibit strong communication and problem-solving skills while leading the Quality department toward company goals and objectives.
• Identify areas of continuous improvement within the quality department and in the Quality Management System.
• Provide development and training of the Quality team as well as other departments in all areas of Quality. Develop goals for the Quality department based on company objectives and ensure achievement.
• Maintain the Quality Management System for compliance with customer, ISO 9001, IATF, 16949, local, state, and federal requirements and assure that it's continually reviewed and improved.
• Manage the internal audit system and assure timely completion of audits and submit findings and corrective action requests to management. Oversee supplier audits, as well as being a part of both audit teams.
• Assure monthly metric data entry and review of the cost of quality information is completed timely. Evaluate current data and trends in order to suggest improvement ideas or corrective action activities to be worked on with a cross functional team.
• Champion scrap reduction efforts as a collaborative effort with other departments.
• Be involved in new product gate reviews and review all new jobs for proper documentation and that the customers’ needs are being addressed, as well as identifying gauging needs for new as well as existing work.
• Work with customers on deviation approvals for dimensional and cosmetic issues, discuss possible engineering changes to improve part manufacturability, and address any concerns on shipping preservation issues or part quality.
• Assure and assist in the timely completion of part quality documentation requirements, including but not limited to: ballooned drawings, inspection check sheets, SPC charts, process flow diagrams, process failure mode and effects analysis', process control plans, dimensional layout requirements, part submission warrants, capability study, and measurement system analysis.
• Improve the Statistical Process Control activities and ensure that data analysis is completed in order to identify possible process improvements.
• Assist with all quality tasks as needed, including CMM programming.
• All other duties as assigned.

Education

• High School, GED, or equivalent is required
• Bachelor's degree with 5-7 years of experience preferred

Experience

• Experience working within an ISO9001:2015 quality management system
• 5–7 years’ experience in quality assurance
• Moderate to strong experience with data entry, and the requisite software packages

Skills

• Knowledge of CMM programming, use and supporting software preferred
• Knowledge of APQP requirements preferred
• Knowledge of gauging methodology and metrology preferred
• Knowledge of ISO 19001 and IATF 16949 requirements preferred
• Ability to work closely with all business processes and functions
• Specific knowledge and ability to lead the development of quality processes to address current constraints and future growth
• Strong independent thinking, strong organizational and planning abilities and excellent analytical and problem-solving skills are essential
• Ability to train, teach, and mentor subordinates to develop a strong team
• Ability to define, drive and implement change
• Work requires willingness to work a flexible schedule that may include evenings, weekends, and occasional travel as needed to support the business

Physical Requirements

• The working conditions and physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• The employee will work in an office and plant environment.
• Occasionally, the employee needs to access machine shop floor.
• May travel to visit customers - at times stay overnight if needed.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.
• The noise level in the work environment is high while in the manufacturing plant. Required PPE is provided by the Company.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.