Quality Control Supervisor

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77488, Wharton, TX, USA
In-Office
Senior level
Agriculture • Utilities • Industrial • Manufacturing
The Role
Supervise and manage quality control for plastic pipe and fittings, including inspection, testing, QA recordkeeping, ISO coordination, customer complaint resolution, staff training, and process improvement recommendations.
Summary Generated by Built In

SUMMARY the Quality Control Function to insure all pipe shipped meets or exceeds company specifications and standards. Personally, or through subordinates, inspects plastic pipe and fittings while in process and finished stages. Makes routing decisions on acceptance of these products using standard procedures and instruments.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Schedule and assign work to subordinates.

2. Train subordinate in the inspection and quality process.

3. Oversee all quality testing of pipe.

4. Investigate and recommend resolution to customer complaints.

5. Oversee all QA record keeping.

6. Completes various quality reports as necessary or as directed and makes recommendations on process improvements.

7. Participates in or leads quality projects.

8. Determines the quality of finished goods for shipment and returned goods for acceptance to stock.

9. Perform other miscellaneous duties as directed.

10. Heads ISO as the ISO Coordinator.

SUPERVISORY RESPONSIBILITIES Follows the guidelines and policies of JM Eagle Exercise a high degree of independent decision making. Works under the general direction of the MOS and Plant Manager. Maintains working relations with all other departments.

Qualifications

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Bachelors Degree from an accredited four-year college or university or equivalent combination of education and experience in production of product, experience working in QC management functions.

COMPUTER SKILLS Possess intermediate knowledge of MS Word, Excel and Outlook. Internet/Intranet and AS400 experience preferred.

LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Abilities to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Sight Capabilities to distinguish proper products identification as well as warning indicators.

2. Hearing capabilities to distinguish differences in warning alarm indicators and standard operation indicators.

3. Sight capabilities to use tools required for quality control verification.

4. Stooping, kneeling, crouching, crawling capabilities to handle job requirements for inspecting pipe.

5. Balancing to maintain body equilibrium to prevent falling when walking, standing or crouching in all areas to inspect products and raw materials.

6. Ability to verbally communicate either face to face or via telephone with other fellow employees to accomplish all assigned job requirements.

7. Hear and understand all verbal communication whether it is face to face or via telephone.

8. See and understand all written communication.

9. Ability to confirm by sight quality level of raw materials and products produced to determine acceptance and/or denial of each.

10. Climb and descend all ladders or steps whether fixed or portable on company facilities in order to inspect pipe and raw materials.

11.Push and / or pull up to 2500 pounds up to 30 feet with the aid of material handling equipment.

12. Walking through, under and around equipment with a clearance of 30".

13.Ability to grasp tools (manual as well as powered) and use them in accordance with a safe working manner so as not to injure yourself or fellow employees, i.e., power saws, drills, hammers, presses, latches, etc.

14.Sight capability to safely operate at arms length machinery and power and I or hand tools needed to accomplish the requirements of the job assignments for this position.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Inside and outside environments apply.

2. Subject to extreme cold, temperatures below 32 degrees for period of more than one hour.

3. Subject to extreme heat, temperatures above 100 degrees for periods of more than one hour.

4. Subject to noise, causing reason to shout in order to be heard above the noise level.

5. Subject to vibration, exposure fluctuating movements of the body

6. Subject to hazards such as moving machinery, electrical currents, falling debris, exposure to chemicals, gasses, high heat, or explosives. Subject to unregulated atmospheric conditions caused by odors, fumes, gases, poor ventilation, and dusts. Subject to oils and other cutting fluids.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience in production
  • Experience working in QC management functions and supervising QC staff
  • Intermediate knowledge of MS Word, Excel and Outlook
  • AS400 experience
  • Ability to read/interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform quality testing and inspection of plastic pipe and fittings
  • Serves as ISO Coordinator / ISO management duties
  • Physical ability to stoop, kneel, climb ladders, and push/pull up to 2500 pounds with material handling equipment
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The Company
1,200 Employees
Year Founded: 1982

What We Do

JM Eagle is an American corporation and the world's largest eco-conscious plastic pipe manufacturer. They specialize in the production of polyvinyl chloride (PVC) and high-density polyethylene pipes used across various sectors, including utility, plumbing, electrical, and irrigation. Committed to sustainability and innovation, JM Eagle focuses on delivering high-quality, durable infrastructure solutions while minimizing environmental impact and upholding stringent quality management standards.

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