Quality Control Specialist

Title: Quality Control Specialist

Reports to: Team Lead, Tech Checks

Business Unit: Deluxe Localization

This position is open to candidates based in Indonesia, Thailand, the Philippines, and Taiwan.

About the Company

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

Position Summary

Performing QC checks on a regular basis on various file types and ensuring our subtitles align with industry and Deluxe standards and client requirements in regards with timing, formatting, and language guidelines along with ensuring on time delivery while maintaining an average quality record of 99.7%. Additional responsibilities will involve auditing and mentoring new joiners as required.

Outcomes and Accomplishments

As a QC Specialist, you are required to:

• Must be able to work in a time-sensitive environment, and meet delivery deadlines on a daily basis

• Check that the language subtitles conform to Deluxe guidelines and client requirements

• Ensure that these subtitles are error-free by referring to the client and project documents and deliver a final consistent product

• Maintain an average quality of at least 99.7% throughout the year, for all clients

• Ensure 100% on-time delivery for all clients

• Effectively communicate with internal/external stakeholders

• Adhere to department specific schedules and to adhere to standard operating procedures

• Perform other related duties as assigned

What You Bring:

• You are a team player

• You are detail oriented and able to multitask

• You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels

• You can operate in a fast-paced, deadline-driven environment

• Sound technical knowledge and excellent command of Microsoft Windows systems and Office Suite

• You are eager to take more responsibilities

• A strong command over both written and verbal communication

Benefits

• You will be part of a large international and culturally diverse team

• You will have opportunities to upskill and grow

• You will have the opportunity to expand your professional network

• You will be part of a career driven and competitive work environment

Equal Employment:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.