At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core ValuesThe Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
Job Summary
We are seeking a detail-oriented Quality Control Technician to support quality assurance and compliance activities within a pharmaceutical and compounding environment. This role supports the Compliance & Quality Control team by assisting with quality monitoring, documentation, and regulatory compliance to ensure the safety, integrity, and accuracy of pharmacy operations.
The Quality Control Technician will help monitor quality systems across 503A pharmacy operations, receipt of 503B outsourced medications, non-sterile compounding, controlled substances (Schedules III & IV), retail pharmacy activities, and related warehouse operations. This position works closely with pharmacy, compliance, and warehouse teams to ensure adherence to FDA, DEA, OSHA, and state pharmacy regulations.
Key Responsibilities
- Implement and manage CAPA processes to identify root causes of compliance or quality issues.
- Document, investigate, and resolve deviations, complaints, or incidents promptly.
- Recommend and implement corrective/preventive actions, tracking their effectiveness.
- Collect and analyze data from pharmacy operations, controlled substance handling, warehouse activities, and outsourcing facilities.
- Prepare regular reports and dashboards to highlight trends, risks, and areas needing improvement.
- Provide data-driven recommendations to management for operational and compliance improvements.
- Support Assist with maintaining compliance with DEA regulations (Schedules III & IV), 50-state pharmacy licensure, and OSHA warehouse safety standards.
- Support internal audits and external inspections by preparing records, reports, and documentation.
- Ensure policies, SOPs, and training materials are followed consistently.
- Collaboration & Training Work closely with the Compliance & Quality Control Officer and team members to address quality challenges.
- Provide training to staff on CAPA, quality assurance procedures, and documentation standards. Promote a culture of continuous improvement and compliance awareness
Qualifications
- Minimum 5 years of quality control, compliance, or regulatory experience in the pharmaceutical, biotech, or healthcare industry.
- Strong knowledge and hands-on experience with CAPA systems and methodologies.
- Pharmacy Technician License or willingness to obtain one
- Ability to analyze data, identify trends, and develop solutions to compliance/quality issues.
- Proficiency with computer systems, reporting tools, and compliance tracking software. Familiarity with DEA, FDA, OSHA, and state pharmacy regulations.
- Strong organizational skills with close attention to detail.
- Excellent written and verbal communication skills; bilingual (Spanish & English) preferred.
- Ability to work under supervision but also independently when required.f
What We Offer
- Competitive salary.
- Bonus program based on productivity and efficiency.
- Flexible scheduling options.
- Opportunities for growth in a rapidly expanding telepharmacy practice.
- Collaborative and innovative work environment focused on patient safety and compliance.
This is a full-time position, working 44 hours per week, Monday through Friday
This is a 100% onsite role; remote or hybrid work is not available.
The hourly rate will vary based on experience
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off
- Paid public holidays
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Top Skills
What We Do
The Pharmacy Hub the national pharmacy fulfillment partner helping telehealth platforms, pharmaceutical manufacturers and healthcare innovators scale with speed, compliance, and confidence.
From USP 795/800 cleanrooms to open API integrations, our solutions are designed to remove barriers and streamline workflows. With the capacity to process 75,000+ prescriptions per day, we provide the scale and reliability needed to support rapid growth.
Why leading telehealth companies choose us:
• Licensed in all 50 states
• SureScripts certified
• Nationwide same-day fulfillment
At The Pharmacy Hub, our mission is simple: break barriers in healthcare so providers can focus on delivering better care and patients get the treatments they need quickly, reliably, and affordably. Together, we scale healthcare.
From our state‑of‑the‑art facilities, The Pharmacy Hub processes and ships thousands of orders daily with an unwavering commitment to quality and patient care. We provide both traditional medications and custom‑compounded formulations, enabling providers to differentiate treatment plans and deliver better outcomes. Our teams collaborate closely with telehealth companies, pharmaceutical partners, and healthcare organizations to design scalable solutions—whether through API integrations for real‑time inventory and order tracking, white‑label packaging, or rapid product onboarding.
Our mission is simple: break healthcare barriers. We break clinical barriers through advanced compounded medications, operational barriers through seamless integrations with provider networks, and financial barriers by offering wholesale pricing at volume.
At The Pharmacy Hub, we are driven by the belief that better access leads to better health. Every order we fulfill is part of a larger purpose—to empower providers, support innovation in care, and ensure patients everywhere receive the treatments they need quickly, reliably, and affordably.
