At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core ValuesThe Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
Position Overview
We are looking for a detail-oriented Quality Control Specialist with strong experience in
Corrective and Preventive Action (CAPA) processes and data analysis to identify, investigate,
and resolve compliance and quality issues. This role supports the Compliance & Quality
Control Officer and plays a critical part in ensuring the integrity, safety, and regulatory
compliance of our pharmaceutical operations.
The Specialist will monitor quality systems for our 503a mail-order operations, receiving 503b
outsourcing medications, retail pharmacy, controlled substances (Schedules III & IV), and
warehouse operations. This individual will work cross-functionally with compliance, pharmacy,
and warehouse teams to ensure all activities meet FDA, DEA, OSHA, and state regulatory
standards.
Key Responsibilities
Quality Control & CAPA
- Implement and manage CAPA processes to identify root causes of compliance or quality
issues. - Document, investigate, and resolve deviations, complaints, or incidents in a timely
manner. - Recommend and implement corrective/preventive actions, tracking their effectiveness.
Data Analysis & Reporting
- Collect and analyze data from pharmacy operations, controlled substance handling,
warehouse activities, and outsourcing facilities. - Prepare regular reports and dashboards to highlight trends, risks, and areas needing
improvement. - Provide data-driven recommendations to management for operational and compliance
improvements.
Compliance Support
- Assist with maintaining compliance with DEA regulations (Schedules III & IV), 50-
state pharmacy licensure, and OSHA warehouse safety standards. - Support internal audits and external inspections by preparing records, reports, and
documentation. - Ensure policies, SOPs, and training materials are followed consistently.
Collaboration & Training
- Work closely with the Compliance & Quality Control Officer and team members to
address quality challenges. - Provide training to staff on CAPA, quality assurance procedures, and documentation
standards. - Promote a culture of continuous improvement and compliance awareness.
Qualifications
- Minimum 5 years of quality control, compliance, or regulatory experience in the
pharmaceutical, biotech, or healthcare industry. - Strong knowledge and hands-on experience with CAPA systems and methodologies.
- Ability to analyze data, identify trends, and develop solutions to compliance/quality
issues. - Proficiency with computer systems, reporting tools, and compliance tracking
software. - Familiarity with DEA, FDA, OSHA, and state pharmacy regulations.
- Strong organizational skills with high attention to detail.
- Excellent written and verbal communication skills; bilingual (Spanish & English)
preferred. - Ability to work under supervision but also independently when required.
Work Schedule
- Standard: Monday to Friday, 8:00 a.m. – 4:30 p.m.
- Must be flexible to adjust schedule to support audits, inspections, or urgent compliance
needs.
Salary: Salary is to be determined and will be negotiable based on experience.
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off
- Paid public holidays
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Top Skills
What We Do
The Pharmacy Hub the national pharmacy fulfillment partner helping telehealth platforms, pharmaceutical manufacturers and healthcare innovators scale with speed, compliance, and confidence.
From USP 795/800 cleanrooms to open API integrations, our solutions are designed to remove barriers and streamline workflows. With the capacity to process 75,000+ prescriptions per day, we provide the scale and reliability needed to support rapid growth.
Why leading telehealth companies choose us:
• Licensed in all 50 states
• SureScripts certified
• Nationwide same-day fulfillment
At The Pharmacy Hub, our mission is simple: break barriers in healthcare so providers can focus on delivering better care and patients get the treatments they need quickly, reliably, and affordably. Together, we scale healthcare.
From our state‑of‑the‑art facilities, The Pharmacy Hub processes and ships thousands of orders daily with an unwavering commitment to quality and patient care. We provide both traditional medications and custom‑compounded formulations, enabling providers to differentiate treatment plans and deliver better outcomes. Our teams collaborate closely with telehealth companies, pharmaceutical partners, and healthcare organizations to design scalable solutions—whether through API integrations for real‑time inventory and order tracking, white‑label packaging, or rapid product onboarding.
Our mission is simple: break healthcare barriers. We break clinical barriers through advanced compounded medications, operational barriers through seamless integrations with provider networks, and financial barriers by offering wholesale pricing at volume.
At The Pharmacy Hub, we are driven by the belief that better access leads to better health. Every order we fulfill is part of a larger purpose—to empower providers, support innovation in care, and ensure patients everywhere receive the treatments they need quickly, reliably, and affordably.
