Quality Control Specialist

JOB SUMMARY

Job Profile Summary

Develops, reviews and evaluates procedures and processes related to Product Quality to ensure efficiency and that internal and external expectations are met.  This includes evaluating monthly and semi-annual evaluations of ONEOK Management System (OMS) and site-specific procedures.  Leads the Logistics, GLO and Operations teams in RVP Blend Down.  Leads the mitigation and remediation of product quality, product compliance, and additive related events.  Provides expertise, data, and guidance for commercial projects that have an associated quality control aspect.  Use experience to analyze various quality control databases to find margin opportunities that would increase company's revenue.  Interpret and uphold ASTM and EPA regulations written within the procedures regarding sampling, testing, blending operations and product specifications. Seeks opportunities to lead the improvement of quality control initiatives based upon education, experience, and interest levels.

Regular use and/or application of theories/principles/concepts/techniques as obtained by higher education or equivalent experience.  Compiles, examines and analyzes information and selects best resolutions to issues of moderate complexity/scope and regularly exercises judgement within defined practices/procedures to determine objectives of assignments and appropriate actions. Works under normal supervision with general instruction on routine work, but more detailed instruction on new projects/assignments.  Work is generally reviewed for accuracy and overall adequacy.  Has authority to use latitude or make independent decisions regarding matters related to assignments and objectives. Failure to achieve results or erroneous judgements/recommendations may require the allocation of additional resources to correct or achieve goals.

Essential Functions and Responsibilities

• Data Analysis, Processes & Procedures:
  • Responsible for the systematic development, review and evaluation of all OMS and site-specific procedures associated with product quality
  • Analyze and reviews monthly and semi-annual evaluation results with field locations, on procedures and processes related to quality control.
  • Utilizes the Quality Control change management process to communicate procedure and process changes to all affected stakeholders.
  • Annually, complete various on-site visits to discuss training, procedures and other items related to quality control and blending procedures and processes.

• Spring Volatility Management (RVP Blend Down):
  • Leads the Logistics, GLO, and Operations teams transition from winter gasoline to summer gasoline throughout the company's system
  • Develops, implements, documents, and communicates daily blend down plans for each location during blend down
  • Analyzes potential daily blend opportunities during the Spring Volatility Management season in collaboration with Gas Liquids Optimization team.

• Quality Control Incident Management & Mitigation:

• • Leads the mitigation and remediation of product quality, product compliance, and additive related events.
  • Conducts investigations to determine root cause of product quality, product compliance, and additive related events or process breakdown issues.
  • Communicates incident status to management and other stakeholders.
  • Compiles data and completes incident reporting documentation for mitigation and remediation of product quality, product compliance, and additive related events.

• Commercial Projects:
  • Collaborates and attends meetings with internal stakeholders to develop and implement commercial project plans that have quality control aspects to them.
  • Provides analysis and guidance to stakeholders on potential margin capture projects that would increase company revenue.
  • Analyze the Quality Management Database (QMS), Laboratory Information System (LIMS) database, and other product quality test results for available margin that could be utilized to increase revenue for our blending programs.

• Relationship Management & Systems Optimization:
  • Drawing on a solid understanding of the organization’s business operations and industry, analyzing the entire system to determine the impact of product quality downstream.
  • Provides shippers with product quality data, as necessary.
  • Answers quality specification questions received from internal or external stakeholders.
  • Resolves customer issues and develops longer term solutions to prevent recurrence.
  • Seeks opportunities to lead the improvement of quality control initiatives based upon education, experience, and interest levels.
  • Partners with Field Chemists to support Operations with sampling and testing.

• Compliance:
  • Interprets and applies specifications regarding product quality.
  • Interprets and applies federal and state regulations regarding product quality compliance.
  • Analyze and review compliance-related issues brought forth by the Compliance Group with field locations, on procedures and processes related to our blending programs.
  • Routine evaluation of existing quality control procedures to ensure compliance requirements are met.

Education

• Bachelor's Degree

Work Experience

• 3-5 years related work experience preferred

Knowledge, Skills and Abilities

• Ability to: communicate effectively orally and in writing in English
• Ability to: communicate effectively with supervisors, co-workers, internal and external customers
• Ability to: work under time pressure, tight deadlines and interruptions
• Ability to: use a personal computer with the Windows® operating system to complete time sheets, send and receive e-mail, and access information posted on the Company’s intranet
• Ability to: follow instructions or standard procedures
• Ability to: compile and/or examine information and select the best action from defined alternatives
• Ability to: organize and/or analyze information and identify solutions from a range of alternatives
• Ability to: deal with complex issues which require substantial analysis or independent judgment
• Ability to: travel if required, less than 25%
• Ability to: provide 24 hours per day/7 days per week on-call support, as needed

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
• Walking: Moving about on foot (Frequently)
• Sitting: Remaining in a seated position (Constantly)
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
• Climbing: Ladders, Stairs (Occasionally)
• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
• Crawling: Moving about on the hands and arms in any direction (Occasionally)
• Reaching: Extending hands and arms in any direction (Constantly)
• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
• Hearing: Perceiving the nature of sound by the ear (Frequently)
• Tasting/Smelling: (Occasionally)
• Near Vision: Clarity of vision at 20 inches or less (Constantly)
• Far Vision: Clarity of vision at 20 feet for more (Frequently)
• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside and outside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Frequently)
• Outdoor weather conditions (Occasionally)
• Dust, fumes, gases (Occasionally)
• Frequent repetitive motion (Constantly)
• CRT (Computer Monitor(s)) (Constantly)

Travel

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range