Quality Control Manager

JOB SUMMARY

The Quality Control Manager oversees the laboratory workflow, maintains efficiency in the manufacturing operation, trains other chemists, and serves as a backup for testing and approving bulk raw materials and finished batches of products.

The Quality Control Manager oversees the administrative workflows within the plant quality department, maintains the ISO 9001 compliant quality management system, monitors KPIs and quality metrics, and facilitates internal and external auditing activities.

The Quality Control Manager will adhere to quality specifications, compliance safety, regulatory, environmental rules, and regulations.

Wage Range

$60,000.00 - $75,000.00 annually

DUTIES & RESPONSIBILITIES

• Manages the Bedford Park quality laboratories and staff
• Manages all quality laboratory reagents, supplies, and equipment purchasing and inventory
• Manages absences with staffing coverage for Paid-Time-Off (PTO)/Leave of Absence (LOA)
• Executes the line audit process
• Resolves systemic issues as a result of line audits
• Completes Quality Deviation Reports (QDR) for the Bedford Park Plant
• Oversees the product return disposition process
• Consults Research & Development (R&D) regarding unsuccessful batch adjustments and rejected batch disposition
• Ensures completion of Production Inventory Template Form (PIT) and Bill of Materials (BOM) revision quality activities for the Sharonville Plant
• Manages the ISO 9001 Quality Management System in the Cincinnati Region
• Manages QDR Database and calculates cost of poor quality for the Bedford Park Plant
• Manages the Corrective Action logs for the facility
• Manages plant quality scorecard metrics and KPI’s for the facility
• Manages CofA and CofC request process for the facility
• Performs departmental internal audits and ensures annual internal audit schedules are fulfilled in the facility
• Hosts external auditors (i.e., Customer, ISO 9001, SQ, etc.) for the facility
• Assists the integration team with quality related insourcing and acquisition activities
• Conducts new raw material source review and approvals
• Manages customer complaint case workflow for chemical and packaging quality in the plant
• Drive continuous improvement in safety, quality, service, and productivity
• Set annual performance goals and conduct annual reviews for all direct reports
• Maintain a strong, constant focus on workplace safety to establish a culture that requires safe work behaviors by everyone present at our facilities.
• Employs safe work habits and complies with all applicable safety requirements.
• Provide daily production support including testing, adjusting and disposition of raw materials, products, and packaging.
• Works closely with R&D, plant management, production teams and EHS to ensure overall quality and safety of products produced and distributed by the plant
• Audits, guides, and advises operators in the analysis, adjustments, manufacturing, and packaging of products
• Provide technical support with regards to waste minimization, environmental compliance, and timely disposition of returns, discrepant product, and materials.
• Utilize SPC methods in data collection, root cause analysis, corrective/preventive action effectiveness and cost saving/avoidance analysis
• Drive continuous improvement in safety, quality, service, and productivity
• Set annual performance goals and conduct annual reviews for all direct reports
• Maintain a strong, constant focus on workplace safety to establish a culture that requires safe work behaviors by everyone present at our facilities.
• Prioritizing daily tasks
• Responding to daily employee relations issues, and contributing to the resolution of associate concerns, to help promote a harmonious work environment
• Maintaining good housekeeping processes
• Fostering a positive work environment
• Support production growth efforts in a dynamic manufacturing environment
• Any other responsibilities delegated by the Director of Quality.
• Regular and sustained attendance

QUALIFICATIONS

• 3-5 years Management and/or Supervisory experience
• 5-10 years operations experience in a manufacturing environment
• Ability to own the leadership role and function in all quality matters
• Proven experience where a high level of accuracy is non-negotiable
• Strong attention to detail
• Experience working independently and, in a group,/team setting
• Able to prioritize and organize the daily workload to meet deadlines
• Experience testing chemical products and samples
• Demonstrated experience with continuous improvement efforts and corrective actions
• Excellent written and verbal communication skills
• Ability to communicate well with plant employees, vendors, customers, and senior leaders.
• Proficient with business software platforms
• Ability to analyze data and prepare presentations and communications
• Working knowledge of ISO, OSHA, and EPA regulations
• Experience with warehouse management software
• Proficient in Microsoft Suite – Word, Excel, PowerPoint, Dynamics [D365]
• A professional and positive attitude
• Able to lift 25 lbs.
• Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

EDUCATION REQUREMENTS

Bachelor’s Degree required

Bachelor’s Degree in a related field preferred

Management or Leadership Training preferred

OTHER INFORMATION

Frequent exposure to wet and humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; extreme heat (non-weather) and loud noise levels.

1-3 Direct Reports 

This position can work various hours.