Manager, Quality Control - Consumer Technology

Reposted 21 Days Ago
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Devens, MA, USA
In-Office
122K-168K Annually
Senior level
Software • Industrial
The Role
Manage day-to-day and long-term operations of QC Inspection and Metallurgical labs in a 24/7 manufacturing environment. Own inspection workflows, metrology standards, KPI reporting, staffing, budgeting, audit readiness (ISO 9001/AS9100), and integration of inspection data with MES/ERP. Recruit, train, and scale multi-shift teams while resolving measurement and test bottlenecks to support production ramps.
Summary Generated by Built In
About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

As the Manager, Quality Control, you will be the departmental owner of inspection workflows, metrology standards, and personnel development supporting our consumer technology business. You are responsible for the coordination of all lab activities to ensure VulcanForms’ products meet the highest standards of excellence in a 24/7 manufacturing environment. You will manage the laboratory’s physical and human resources to ensure the facility is fully equipped to support aggressive production ramps. Your goal is to standardize and scale QC operations while providing executive leadership with data-driven visibility into lab performance and product quality.

Key Responsibilities
  • Own the daily operations and long-term scheduling for the QC Inspection Lab and Metallurgical Lab teams. Accountable for departmental results, including throughput, staffing levels, and operational costs.
  • Act as the primary technical advisor for the lab, resolving difficult to moderately complex problems regarding measurement strategy, equipment downtime, or inspection/test bottlenecks.
  • Establish and enforce foundational engineering standards, lab safety protocols, and global validation methods (IQ/OQ/PQ) for all metrology equipment.
  • Provide Program Managers and executive stakeholders with accurate turnaround times (TAT). Proactively manage the lab’s capacity to prevent production delays.
  • Architect and maintain a suite of KPIs (e.g., Backlog Aging, Cycle Time, First-Pass Yield) to drive measurable improvements in lab efficiency.
  • Lead the recruitment, onboarding, and professional growth of the QC team. Build structured, multi-shift training programs to ensure technical competence remains high as the team scales.
  • Ensure the lab is always "audit-ready" for regulatory bodies (ISO 9001) and customer-specific quality requirements.
  • Partner with Manufacturing, Engineering, and Digital teams to ensure inspection data integrates seamlessly with our digital thread (MES/ERP).
Qualifications
  • 8+ years of experience in Quality Control, Metrology, or Inspection within a high-precision manufacturing environment.
  • 3+ years of formal management experience (M2 or Lead level), with proven success managing a multi-shift technical team.
  • Mastery of GD&T and advanced metrology equipment (CMM, GOM/Blue Light, NDT).
  • Proven experience with Budgeting & Staffing: Ability to manage departmental costs and forecast resource needs based on production volume.
  • Deep understanding of ISO 9001 or AS9100 requirements within a laboratory setting.
  • Demonstrated ability to translate complex quality data into actionable narratives for senior management.
Preferred Qualifications
  • Experience running or scaling a QC / Test lab in a fast-paced, high-growth "startup-to-production" environment.
  • Certification in Lean Six Sigma or similar methodologies with experience implementing 5S or Kaizen events in a lab setting.
  • Experience with metal Additive Manufacturing (AM) inspection and metallurgical requirements and the unique challenges of powder-bed fusion quality control.
  • Familiarity with automating inspection data workflows and integrating lab results into centralized digital threads.

VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match. 

The annual base salary range for this position is $122,400 to $168,300. 

Skills Required

  • 8+ years in Quality Control, Metrology, or Inspection within high-precision manufacturing
  • 3+ years of formal management experience managing multi-shift technical teams
  • Mastery of GD&T
  • Experience with advanced metrology equipment (CMM, GOM/Blue Light) and NDT methods
  • Proven experience with budgeting and staffing, forecasting resources for production volume
  • Deep understanding of ISO 9001 or AS9100 requirements within a laboratory setting
  • Ability to translate complex quality data into actionable narratives for senior management
  • Experience running or scaling a QC/Test lab in a fast-paced, high-growth environment
  • Certification in Lean Six Sigma or similar; experience implementing 5S or Kaizen events
  • Experience with metal Additive Manufacturing inspection and metallurgical requirements (powder-bed fusion)
  • Familiarity with automating inspection data workflows and integrating lab results into a digital thread
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The Company
HQ: Devens, Massachusetts
189 Employees

What We Do

VulcanForms builds and operates advanced digital manufacturing infrastructure that enables the world's critical industries to innovate, grow, and deliver sustainable impact. A MIT-born company, VulcanForms has invented and commercialized the world’s first industrially scalable metal additive manufacturing (AM) solution and pioneered integrated digital production systems. Combining breakthrough technologies in additive and subtractive manufacturing, industrial automation, digital thread and engineering expertise, the company serves leading medical, defense, aerospace, and semiconductor companies, producing precision components and assemblies. For more information, visit www.vulcanforms.com.

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